I have a question about how to use the advanced unlock function.  I applied for an advanced unlock for the area that I was going to fly but was still asked by the DJI GO 4 application when taking off to apply for an unlock code.  I checked and the advanced unlocks were showing in my account as valid but the software did not recognize them.  This time I was just making sure I understood the process before I went somewhere that interneet access is not available.  What am I doing wrong?  Do I need to do something in the DJI Go 4 app so it will see the advanced unlocks?

Thanks in advance for your help.

Could you please provide some screenshots about this issue for better assistance? You can also send an email to flysafe@dji.com, the Fly Safe team will help you to deal with it.

Did you contact the flysafe@dji.com? Where is the unlock area? If you contacted flysafe before, please tell me your email address. Thanks for support.

DJI Elektra Posted at 2017-9-20 18:21
Did you contact the ? Where is the unlock area? If you contacted flysafe before, please tell me your email address. Thanks for support.

No I did not contact the flysafe team.  The unlock area is in Wichita, Kansas USA.  The name of the unlock area is Cessna ACFT Field.

I got the error again when i tried again this morning but after restarting the Spark, Controller, phone and applications i was able to successfully unlock from within the application.

DJI Elektra Posted at 2017-9-20 18:21
Did you contact the ? Where is the unlock area? If you contacted flysafe before, please tell me your email address. Thanks for support.

I just sent them an email requesting instructions on how to use the spark with advanced unlocks.

Kansas Boy Posted at 2017-9-20 19:35
I just sent them an email requesting instructions on how to use the spark with advanced unlocks.

Thanks for support. Please keep us updated, if you have any question.