I have deleted the cache data of the DJI GO APP I made a new installation Unfortunately the problem continues I get the next screen. I do not have a phone on the phone I activated two weeks ago my phantom 4 with the application and there was no problem I ask for help Thank you Please see YouTube link
https://youtu.be/2Nk4-xVBkqw

Screenshot What happens when you open an app

Power the RC up, then power the drone up, then connect the RC to the APP, see if there is any difference. Besides, what mobile device are you using? What is DJI Go 4  APP version?

of mine I used the app last week and everything worked. After updating the app there are problems and can not open the app I am constantly getting a reference to the Google store to download an old version of the app you need to update the app and download the page of the link to the Google store. A lot of money and other problems. I tried to install old versions. Clean old data. I did everything. It does not help. The app identifies my Phantom 4 to Inspire 1, which is why I get a link to the Google store. Please see the YouTube video link of the problem. Far away app Problems After connecting a USB cable to operate the remote control I ask for a solution to the problem
thanks
https://youtu.be/S6mfNpEkVEk