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Find My Drone Always Pointing to China
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2196 41 2017-9-24
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ro_flyer
Captain
Flight distance : 5525925 ft
Brazil
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It's only me?? When I go to Find my Drone in the app, it shows a straight line to somewhere in China... This came after the app update.... I already made 10 flights after the update and the issue continues...
2017-9-24
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DJI Diana
Administrator
Flight distance : 2408 ft

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What is the APP version? Could you please provide me some screenshots or a short video about this issue? A screenshot of the Flight Record List page and a screenshot of the Find My Drone page will be highly appreciated.
2017-9-25
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CharlieFliesDro
lvl.3
Flight distance : 36148 ft
United States
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Maybe your app, is telling you that your drone is a Mavic Platinum being made in china and you need to go get it
2017-9-25
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MARSAN
First Officer
Flight distance : 966978 ft
Belgium
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Are the two Mainland China options turned off in the app?
2017-9-25
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Ex Machina
Captain
Flight distance : 1753100 ft
United States
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I have the same problem, Go 4.1.11 on latest firmware on an iPhone 7.
2017-9-25
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Ex Machina
Captain
Flight distance : 1753100 ft
United States
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DJI Diana Posted at 2017-9-25 02:04
What is the APP version? Could you please provide me some screenshots or a short video about this issue? A screenshot of the Flight Record List page and a screenshot of the Find My Drone page will be highly appreciated.

Hey DJI Diana, here are screengrabs from my iPhone 7. I'm running v4.1.11 on the latest firmware.

IMG_3026.PNG

IMG_3025.PNG
2017-9-25
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Ex Machina
Captain
Flight distance : 1753100 ft
United States
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MARSAN Posted at 2017-9-25 04:08
Are the two Mainland China options turned off in the app?

I see the Calibrate Map Coordinates (For Mainland China) option, which is off -- what's the second China option?
2017-9-25
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DJ Enertia
lvl.4
Flight distance : 614065 ft
Australia
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MARSAN Posted at 2017-9-25 04:08
Are the two Mainland China options turned off in the app?

was going to ask same question..where second option?
2017-9-25
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MARSAN
First Officer
Flight distance : 966978 ft
Belgium
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Ex Machina Posted at 2017-9-25 05:26
I see the Calibrate Map Coordinates (For Mainland China) option, which is off -- what's the second China option?

In my DJI GO 4 app for Android I have two China Mainland options - see attached screenshot.



Screenshot_20170925-180040-2.png
2017-9-25
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Ex Machina
Captain
Flight distance : 1753100 ft
United States
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MARSAN Posted at 2017-9-25 08:06
In my DJI GO 4 app for Android I have two China Mainland options - see attached screenshot.

Ahh, that explains it, thanks --  the iOS app uses different maps and only has the one option.
2017-9-25
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MARSAN
First Officer
Flight distance : 966978 ft
Belgium
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Ex Machina Posted at 2017-9-25 08:09
Ahh, that explains it, thanks --  the iOS app uses different maps and only has the one option.

I wish DJI would make those DJI GO 4 apps identical for iOS and Android.
This is not the first time that there has been a misunderstanding because of differences in those two OS versions.
2017-9-25
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Mari
Captain
Flight distance : 1137402 ft
Netherlands
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On Android my MP is on a location in The Netherlands where I flew 8 days ago... did fly 2 days ago on a location nearby... that location should be the location where to find my drone.

As for my iOS device... My MP last location is at the factory of DJI I supose... maybe some bits on de server were dropped or some engineer wrote some faulty script for the app...
2017-9-25
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BernieB
First Officer
Flight distance : 18737 ft
United States
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I have the same issue, it points to the Shahe golf course in Shenzhen!  iPhone 6, latest DJIgo app.  I have not flown since updating firmware, just bench testing to reset various settings that had been changed to default.
2017-9-25
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Mari
Captain
Flight distance : 1137402 ft
Netherlands
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... I just keep flying ...
Screenshot_20170925-185108.png
2017-09-20 22.06.30.png
2017-9-25
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Ex Machina
Captain
Flight distance : 1753100 ft
United States
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Mari Posted at 2017-9-25 09:32
... I just keep flying ...

I had occasion to use Find my Drone yesterday, since the drone was shown in China, it took forever to figure out that the controls to turn on the ESC Beeper were also in China...
2017-9-25
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Ex Machina
Captain
Flight distance : 1753100 ft
United States
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DJI Diana Posted at 2017-9-25 02:04
What is the APP version? Could you please provide me some screenshots or a short video about this issue? A screenshot of the Flight Record List page and a screenshot of the Find My Drone page will be highly appreciated.

Hey DJI Diana, what does the Map Correction feature do in the ESC Beeping interface?

IMG_3027.PNG
2017-9-25
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ro_flyer
Captain
Flight distance : 5525925 ft
Brazil
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DJI Diana Posted at 2017-9-25 02:04
What is the APP version? Could you please provide me some screenshots or a short video about this issue? A screenshot of the Flight Record List page and a screenshot of the Find My Drone page will be highly appreciated.

I'm using the last version for IOS (4.1.11) on iPad Mini 4
Here are the screenshots:  
IMG_0CA26F9B1E55-1.jpeg
IMG_0087.PNG
2017-9-25
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ro_flyer
Captain
Flight distance : 5525925 ft
Brazil
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Ex Machina Posted at 2017-9-25 14:43
I had occasion to use Find my Drone yesterday, since the drone was shown in China, it took forever to figure out that the controls to turn on the ESC Beeper were also in China...

I just hope that the bird doesn't think "home" is in China and want to go back there in case it needs to RTH....
2017-9-25
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ro_flyer
Captain
Flight distance : 5525925 ft
Brazil
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At least 3 cases here showing the same bug... I hope DJI solve this issue ASAP....
2017-9-25
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DJI Diana
Administrator
Flight distance : 2408 ft

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ro_flyer Posted at 2017-9-25 18:14
I'm using the last version for IOS (4.1.11) on iPad Mini 4
Here are the screenshots:

Thanks for the info, I've forwarded them to our engineers for analysis, will keep you updated!
2017-9-25
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DJI Diana
Administrator
Flight distance : 2408 ft

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Ex Machina Posted at 2017-9-25 05:23
Hey DJI Diana, here are screengrabs from my iPhone 7. I'm running v4.1.11 on the latest firmware.

[view_image]

I've forwarded them to our engineers for analysis, will keep you all updated. Thank you so much!
2017-9-25
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Jvenaas
lvl.2
Flight distance : 381309 ft
Norway
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Same here with me, latest firmware, app and ios 11 on iphone 7 plus
2017-9-26
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MARSAN
First Officer
Flight distance : 966978 ft
Belgium
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Ex Machina Posted at 2017-9-25 14:43
I had occasion to use Find my Drone yesterday, since the drone was shown in China, it took forever to figure out that the controls to turn on the ESC Beeper were also in China...

Lucky you, this ESC beeper does not work for Android users...
2017-9-26
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DJ Enertia
lvl.4
Flight distance : 614065 ft
Australia
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Ex Machina Posted at 2017-9-25 08:09
Ahh, that explains it, thanks --  the iOS app uses different maps and only has the one option.

+1               
2017-9-26
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Ex Machina
Captain
Flight distance : 1753100 ft
United States
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MARSAN Posted at 2017-9-26 01:54
Lucky you, this ESC beeper does not work for Android users...

Ugh. sigh. I may have eventually found the downed bird, but it was over very uneven ground (industrial ruins, really) and heavily overgrown -- the feature, once I figured it out, was a lifesaver.
2017-9-26
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MDJ
lvl.2
Switzerland
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Jvenaas Posted at 2017-9-26 00:25
Same here with me, latest firmware, app and ios 11 on iphone 7 plus

I also have the same issue.  Latest firmware, iPhone 6s and iOS 10.
2017-9-26
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MARSAN
First Officer
Flight distance : 966978 ft
Belgium
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Ex Machina Posted at 2017-9-26 07:42
Ugh. sigh. I may have eventually found the downed bird, but it was over very uneven ground (industrial ruins, really) and heavily overgrown -- the feature, once I figured it out, was a lifesaver.

I can very well imagine it, but this feature simply does not work on Android devices!
This is not fair, iOS users can find their DJI drones, Android users cannot.
2017-9-26
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ro_flyer
Captain
Flight distance : 5525925 ft
Brazil
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MARSAN Posted at 2017-9-26 07:56
I can very well imagine it, but this feature simply does not work on Android devices!
This is not fair, iOS users can find their DJI drones, Android users cannot.

At least we "could"... since last app update DJI managed to ruin this feature...
2017-9-26
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MARSAN
First Officer
Flight distance : 966978 ft
Belgium
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ro_flyer Posted at 2017-9-26 12:38
At least we "could"... since last app update DJI managed to ruin this feature...

This is obviously the big weakness at DJI and a frustrating experience for the DJI users:
The DJI software development.

The other day I accidentally landed my Mavic in tall grass and I would have loved to be able to use the ESC beeping feature!
2017-9-26
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi all, we are aware of this issue, we are working on it now, will fix it soon, thank you all for your attention.
2017-9-27
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DJI Diana
Administrator
Flight distance : 2408 ft

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ro_flyer Posted at 2017-9-25 18:14
I'm using the last version for IOS (4.1.11) on iPad Mini 4
Here are the screenshots:

Ro_flyer, thanks again for your info, we'll fix this issue soon, please pay close attention to the next update.
2017-9-27
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DJI Diana
Administrator
Flight distance : 2408 ft

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Ex Machina Posted at 2017-9-25 14:46
Hey DJI Diana, what does the Map Correction feature do in the ESC Beeping interface?

[view_image]

Machina, thanks for the info, just confirmed with our engineers, we'll fix this in the next update. For the Map Correction, this option is only used to correct the map on the Mainland of China.
2017-9-27
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DJI iOS Team
DJI R&D Squad

Hong Kong
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Hi ro_flyer, this is a bug since 4.1.10 and we will fix this asap in 4.1.12.
2017-9-27
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Ex Machina
Captain
Flight distance : 1753100 ft
United States
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DJI Diana Posted at 2017-9-27 03:06
Machina, thanks for the info, just confirmed with our engineers, we'll fix this in the next update. For the Map Correction, this option is only used to correct the map on the Mainland of China.

Great, thanks Diana.
2017-9-27
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ro_flyer
Captain
Flight distance : 5525925 ft
Brazil
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DJI Diana Posted at 2017-9-27 03:00
Ro_flyer, thanks again for your info, we'll fix this issue soon, please pay close attention to the next update.

Thank you, I appreciate the feedback! Looking forward this update!!
2017-9-27
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Ex Machina
Captain
Flight distance : 1753100 ft
United States
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Appears to be addressed in this morning's iOS app update.

There is a labeling typo where the time-missing unit of measure is always singular -- for example, mine now says it's been "4 day" instead of "days."
2017-9-29
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GrahamG
Second Officer
Flight distance : 73369 ft
United Kingdom
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I’m guessing there is some guy on a golf course in China collecting the worlds flyaways. At least we now know where flyaways are going, mystery solved.
2017-9-29
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gnirtS
Captain
Flight distance : 2993497 ft
United Kingdom
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MARSAN Posted at 2017-9-26 01:54
Lucky you, this ESC beeper does not work for Android users...

Neither does the back button and wheel combination to quickly adjust gimbal roll.

Lots of things like this are simple commands and platform independent so its inexcusable DJI dont implement those features on both platforms at the same time.

Im sure they have two different dev teams that write their own libraries and resources, share nothing and talk to each other even less.
2017-9-30
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MARSAN
First Officer
Flight distance : 966978 ft
Belgium
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gnirtS Posted at 2017-9-30 02:20
Neither does the back button and wheel combination to quickly adjust gimbal roll.

Lots of things like this are simple commands and platform independent so its inexcusable DJI dont implement those features on both platforms at the same time.

No wonder that we constantly have misunderstandings on the forum between users who have access to features in the iOS version of DJI GO 4 app, which do not exist in the Android version.
2017-9-30
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Vannibombonato
lvl.4
Flight distance : 325778 ft
Italy
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Guys,
I need a clarification.
I’m on iOS,and for me as well find my drone always  showed China...but then I understood that find my drone does not automatically update drone location when you fly (which I think is how it should be), but rather updates the location only when you are connected AND open the find my drone feature. It’s a sperate feature vs. Regular controls.

Is this normal behavior or should find my drone automatically update drones last location as you fly?
2017-9-30
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