Hey,

I own a phantom 4 pro and im having a problem with the camera, i'm getting black lines (like zebra) on the final video on the over exposed area in my videos, i know its not the zebra effect, i turned off over exposed warning.. but the problem is that the problem is on the final video and not streaming/app only
i'm using a fast card and tried to change many settings but same problem

ATTATCHED A SCREENSHOT FORM A VIDEO

Ghassan, is your drone the latest version? When did the problem exist?  Please upload the original video to dropbox for further check. Thanks.

DJI Elektra Posted at 2017-9-25 02:56
Ghassan, is your drone the latest version? When did the problem exist?  Please upload the original video to dropbox for further check. Thanks.

Hey Elektra, yes latest version and all updates are done, i will upload a sample video asap,
Thank you

DJI Elektra Posted at 2017-9-25 02:56
Ghassan, is your drone the latest version? When did the problem exist?  Please upload the original video to dropbox for further check. Thanks.

Kindly find below the original video
We Transfer Link

Ghassan Sebaaly Posted at 2017-9-25 04:46
Kindly find below the original video
We Transfer Link

Ghassan, thanks for your update. And it seems that it is caused by hardware issue. Please send it back for further check. Here is the link: http://www.dji.com/support.