Any one got that problem after upgrade ? Gimble motor overload
1166 13 2017-9-25
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djiuser_BRE1Aj5
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Israel
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https://youtu.be/3-Bw6YJI5nE
2017-9-25
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djiuser_BRE1Aj5
lvl.1
Flight distance : 76693 ft
Israel
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Its look like the left side stack in place
2017-9-25
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Sportbike_Pilot
Captain
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United States
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I sure did.
2017-9-25
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djiuser_BRE1Aj5
lvl.1
Flight distance : 76693 ft
Israel
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I need a mavic doctor i buy the bird 3 months ago
2017-9-25
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djiuser_BRE1Aj5
lvl.1
Flight distance : 76693 ft
Israel
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Any doctor here can help me know what can stack the camera ?
2017-9-25
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djiuser_BRE1Aj5
lvl.1
Flight distance : 76693 ft
Israel
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https://youtu.be/I-RySPnFvpo
2017-9-25
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DJI Diana
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Flight distance : 2408 ft

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Have you tried to refresh the firmware? Besides, could you please provide a screenshot of the error message? Did anything happen to the drone before, like hard landing or crash?
2017-9-25
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djiuser_BRE1Aj5
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Yes i try refresh and olso reset nothing help
Never crash
Never sport mode
2017-9-25
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Jenee 2
First Officer
Flight distance : 7852129 ft
Australia
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I am not sure I know what your problem is. When the Mavic is off, the gimbal can lay at different angles but when it is turned on, it should straighten. Can you show us what the gimbal is like when the Mavic is turned on and sitting upright.
2017-9-25
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DJI Thor
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djiuser_BRE1Aj5 Posted at 2017-9-25 22:28
Yes i try refresh and olso reset nothing help
Never crash
Never sport mode

Please try to reboot the drone and check the app. If the error message persists, I suggest sending the drone back for repair. Please fill in some info on our online repair link of our official web and then send it back. Here is the link: https://repair.dji.com/en/SelfRepair/Area
We will do our best to help this out. Thank you.
2017-9-26
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DocAraxá
Second Officer
Flight distance : 202283 ft
Brazil
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DJI Thor Posted at 2017-9-26 22:57
Please try to reboot the drone and check the app. If the error message persists, I suggest sending the drone back for repair. Please fill in some info on our online repair link of our official web and then send it back. Here is the link: https://repair.dji.com/en/SelfRepair/Area
We will do our best to help this out. Thank you.

Thor,

Forgive about a question that could be obvious: but how can I reboot my drone?
It would be a trial for me.
Thanks.
2017-9-27
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Alexei Merinov
Second Officer
Flight distance : 4796509 ft
Vietnam
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break of camera control loop.
This is normal.
This is a very frequent breakdown, with which DJI does not know what to do. They just change the drones for the same. While he is under warranty
2017-9-27
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DJI Thor
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Flight distance : 13602 ft
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DocAraxá Posted at 2017-9-27 03:43
Thor,

Forgive about a question that could be obvious: but how can I reboot my drone?

In fact, I mean try to shut down the drone and power it on.
2017-9-28
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DocAraxá
Second Officer
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Brazil
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DJI Thor Posted at 2017-9-28 01:34
In fact, I mean try to shut down the drone and power it on.

Ok! Thanks!
2017-9-28
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