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unlocked zone not appearing in app
975 1 2017-9-28
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Des_B
lvl.4
Flight distance : 129600 ft
United Kingdom
Offline

Hi all,
I have unlocked a zone which appears on my dji account page in the unlocking plan section, and is showing as valid, and is within the 72 hour period supported.

However when I check the unlocking list on my dji go 4 app, it is not  showing. I have checked using both wifi and mobile data, but makes no  difference.

Has anyone else experienced this? Am I doing something wrong?

Thanks

Des
2017-9-28
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DJI Mindy
Administrator
Offline

We suggest to send email to flysafe@dji.com with the screenshot and your DJI account, then please post the ticket number here, I will inform Fly Safe Team to reply as soon as possible.
2017-9-28
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