Jim Watkins
lvl.4
Flight distance : 9132172 ft
United States
Offline
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DJI Mindy Posted at 2017-9-28 19:23
We apologize firstly if there is any unpleasant experience with us, could you please provide more details? We will see if we could help you.
As a beta tester, I was stuck on the January beta firmware along with many other beta testers. That lasted over six months until new official firmware FINALLY came out. We thought at last we would be on official and functional firmware. But then after installing the new firmware, all kinds of problems arose for many P4 owners, myself included. Very unstable flight characteristics, gimbal failures in flight, loss of video, recording stops, can not record reliably in 4K 30fps to name a few. For almost ten months now, I have not been able to enjoy my P4. You can not treat loyal customers this way and expect them to remain loyal. This is my second DJI quad. I would have already upgraded to a P4P but I can't do that now, not knowing if it too would be rendered useless in the future. This isn't good for YOUR business.
--Jim Watkins
(Burbank, CA)
P.S.: I was once one of your most loyal and enthusiastic customers. I recommended your products to anyone who expressed an interest. Not any more. |
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