Hi all,
Was flying today and all went well. After returning home my battery is turning on with one click of the button and the two middle lights are showing. Also when i attach to assistant software its tell me that its not a original DJI Battery. The battery was supplied with my new Phantom v3 in January.

Can anyone please advice what could be wrong?

Thanks in advance.

Stephen

Question,  on the battery does it say V2.0?

PanamonCreel Posted at 2015-4-7 03:02
Question,  on the battery does it say V2.0?

Hi cant see any version number anywhere.

If it's a V2.0 then it is printed as such near the model number.

PanamonCreel Posted at 2015-4-7 03:25
If it's a V2.0 then it is printed as such near the model number.

The model number is 733496-5200mah-11.1v no mention of version 2. the battery was supplied with the new kit. Should it be a version 2?

fossie4@gmail.c Posted at 2015-4-7 03:30
The model number is 733496-5200mah-11.1v no mention of version 2. the battery was supplied with th ...

Doesn't have to be V2.0.  Double check the communication pins on the phantom and the 2 small pads on the battery where those pins make contact since a bad contact there can cause such a message to occur. Send it back for replacement if there seems nothing wrong with the contacts.

Just re-reading and you also mentioned 2 center Leds which could mean corrupt firmware on the battery so it's very likely that you need to replace the battery.

PanamonCreel Posted at 2015-4-7 04:01
Just re-reading and you also mentioned 2 center Leds which could mean corrupt firmware on the batter ...

Yes its even showing the 2 middle light when i press the button on the battery when out of Phantom.
I have contacted my supplier to see what they can do.

Thanks for your help.

This is what i am getting in the Assistant Software.

fossie4@gmail.c Posted at 2015-4-7 04:13
This is what i am getting in the Assistant Software.

5911 discharge times? You have a definite defect inside your battery. Contact where you purchased it for a swap.

Gerry1124 Posted at 2015-4-7 04:23
5911 discharge times? You have a definite defect inside your battery. Contact where you purchased  ...

Emailed them so wait to see tomorrow. Had this happened in the air would the phantom have went into fail safe?

fossie4@gmail.c Posted at 2015-4-7 04:32
Emailed them so wait to see tomorrow. Had this happened in the air would the phantom have went int ...

Not sure what would happen in the air if you got this message, but I do know if you were on the ground and got "not intelligent battery" message before start, it would not start.

Gerry1124 Posted at 2015-4-7 04:41
Not sure what would happen in the air if you got this message, but I do know if you were on the gr ...

Thank goodness i was on the ground. Thanks for your help.