Zenmuse X-5 Camera
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Savagejd
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Zenmuse X-5 Camera.....

the videos I take have short periods, approximately one half second long, that look like heat waves (a shimmering effect).
has anyone else noticed this ?

camera model:   FC550_DJIMFT 15mm F1.7 ASPH_15.0_4608x3456 (RGB)
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2017-10-2
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DJI-Mark
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Hi, can you post a photo on what you are experiencing? When does this happen? Is the latest software on your camera?
2017-10-2
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Savagejd
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DJI-Mark Posted at 2017-10-2 06:59
Hi, can you post a photo on what you are experiencing? When does this happen? Is the latest software on your camera?

we do have the latest software update, but unfortunately due to company policy, I cannot send out the video or pictures
2017-10-3
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DJI-Mark
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Savagejd Posted at 2017-10-3 06:19
we do have the latest software update, but unfortunately due to company policy, I cannot send out the video or pictures

Please contact Customer Support to see if they can assist with repair of this camera. http://www.dji.com/service/repair
2017-10-3
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Savagejd
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Will do
Thanks
2017-10-4
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