Please select Into the mobile phone version | Continue to access the computer ver.
DJI GO APP crashing - Samsung SM-T555
517 6 2017-10-4
Uploading and Loding Picture ...(0/1)
o(^-^)o
MaxBDS
lvl.4
Flight distance : 161437 ft
Italy
Offline

When I try run DJI GO v3.1.11 on my tablet SAMSUNG SM-T555 (now running Android v7.1.1) it crashing on me left and right during the pre-flight. when I open the app goes to the main screen and the pictures of the drones just jump through the menu and I can never click on my Phantom 3 STD. I am wondering if anyone else has found a solution to this issue, I have updated to the latest version of Android and I have disabled all apps other than DJI, as this device is just for the drone and nothing else.
With the previous version of Android I have never had a problem of crashes or malfunctions of the App DJI GO
Crash LOG folder on my device/internal memory/DJI/dji.pilot/LOG/CRASH....is empty
Thank you

2017-10-4
Use props
Daveb500
lvl.4
Flight distance : 126362 ft
United Kingdom
Offline

I have the same problem with any android on 7.1.1  no matter what make. I have an Acer running on Android 6.0 and it works perfectly.
Some say if you put the android into flight mode and then connect it works, but I haven't had any success with that.
2017-10-4
Use props
ALABAMA
Captain
Flight distance : 10356965 ft
United States
Offline

Have you tried an ios device?
2017-10-4
Use props
Daveb500
lvl.4
Flight distance : 126362 ft
United Kingdom
Offline

ALABAMA Posted at 2017-10-4 06:30
Have you tried an ios device?

Personally no. I hate Apple to the core.
2017-10-4
Use props
MaxBDS
lvl.4
Flight distance : 161437 ft
Italy
Offline

Daveb500 Posted at 2017-10-4 06:28
I have the same problem with any android on 7.1.1  no matter what make. I have an Acer running on Android 6.0 and it works perfectly.
Some say if you put the android into flight mode and then connect it works, but I haven't had any success with that.

I have other devices with Android 7.1.1 (xiaomi) and it works fine!

MaxBDS
2017-10-4
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

MaxBDS Posted at 2017-10-4 09:22
I have other devices with Android 7.1.1 (xiaomi) and it works fine!

MaxBDS

It could be the compatible issue. You can try to reinstall the app, switch the device to airplane mode. If it doesn't help, you might need to use Xiaomi then.
2017-10-4
Use props
MaxBDS
lvl.4
Flight distance : 161437 ft
Italy
Offline

While waiting for DJI to solve the problem of APP crash, I tried to do the samsung SM-T555's firmware dowgrade but unfortunately no results.
MaxBDS
2017-10-6
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules