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Z Axis Pivot doesn't work
731 7 2017-10-5
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Afrothunder
lvl.2

United Kingdom
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Hello all,

I recently got a hold of a Z Axis for my Osmo, which generally works pretty well. However, the button which supposedly allows the pivot angle for the handle to be changed doesn't appear to work, it doesn't move at all, can't push it in or out. Has anybody else run into this issue?

I'm thinking of taking it apart by releasing the two hex bolts circled in red in teh attached picture. Anyone dissassembled it before?

Cheers!


ZAxis.png
2017-10-5
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DJI-Mark
Moderator

United States
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I would not touch the screws for the Z Axis that you have provided. Can you provide a quick video on what you are experiencing? You can post that on this forum or send me a personal message.
2017-10-5
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DJI-Mark
Moderator

United States
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Before you respond, check out this link and make sure you are following the proper procedure: https://dl.djicdn.com/downloads/ ... _Start_Guide_en.pdf
2017-10-5
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Afrothunder
lvl.2

United Kingdom
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DJI-Mark Posted at 2017-10-5 09:22
I would not touch the screws for the Z Axis that you have provided. Can you provide a quick video on what you are experiencing? You can post that on this forum or send me a personal message.


https://1drv.ms/v/s!Arta6pOuZ_KQ1AiMxH8rKnKxZdtE


This is a link to a video, as you will be able to see the button physically does not move at all and thus I cannot pivot it.
2017-10-5
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DJI-Mark
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United States
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Where did you purchase this product? Are you still in the exchange period?
2017-10-5
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Afrothunder
lvl.2

United Kingdom
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Unfortunately not.

Thanks for your help anyway.
2017-10-8
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Sami Ahmed Sami
New

Hashemite Kingdom of Jordan
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I have the same problem here any  Solutions !?
2018-12-22
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Mikey_G
lvl.1
Ireland
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Any solution to this I have the exact same problem
11-7 02:16
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