fans03232416
lvl.1
Flight distance : 584206 ft
Brazil
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Hello guys. I'm a technician at a drone shop in Brazil and I'm facing a problem with two Inspire1. I can't upgrade them and I don't have image transmission on them. I'll explain as detailed as possible what's happening with each one of the drones.
1º Drone - Inspire 1 V2 with X3
- I downloaded from DJI website "Inspire 1 Firmware v01.11.01.50 (X3)" and put the .BIN on the SD card (before doing this I format the SD card through another working Inspire1).
- I turn on the aircraft only, with the SD card on it.
- Drone starts to update, and beeps like "D-D-D-D-D" and after 1 minute or so it changes the beep to "DDDD-DDDD-DDDD" and keeps updating normally.
- But after 2 or 3 minutes, the beep turns to a single and continuous "D" error beep.
- I turn off the drone and check the TXT file. There isn't any TXT file. I check the hidden log and there isn't the hidden log either (there's the bin Misc>Log, but it's empty).
After this I turn on the remote controller and turn on the drone. The versions I see on the DJIGO are as following:
- App 3.1.15
- Aircraft 1.10.01.40+
- Remote Controller 1.7.80
- Camera 1.3.00.00
The symptons are:
- I can start the motors and fly the aircraft
- I can move the gimbal
- I can't take pictures or record videos
- I can't see live feed on the DJIGO, I just see a black screen and the message "No image transmission signal"
2º Drone - Inspire 1 V1 with X3
- I downloaded from DJI website "Inspire 1 Firmware v01.11.01.50 (X3)" and put the .BIN on the SD card (before doing this I format the SD card through another working Inspire1).
- I turn on the aircraft only, with the SD card on it.
- Drone starts to update, and beeps like "D-D-D-D-D" and after less than 1 minute, the beep turn to a single and continuous "D" error beep.
- I turn off the drone and check the TXT file. It says result failed. I check the hidden log and it says:
[00006548]========== remo-con disconnect. boot(15) ============
[00006595]Packet [C:\WM610_FW_V01.11.01.50.bin] detected, card sn [0xb0ce061b].
[00006649]Packet upgrade start...
[00006707]Packet checking...
[00006753]Packet vlink 01.11.0150 <-> 01.11.0150.
[00006838]Done.
[00006886]Version checking[1]...
[00006945][04 00][00] v1.30.1.43 -> v1.30.1.43
[00019492][08 00][00] device not detected.
[00019538][01 00][00] v2.70.5440 -> v2.70.5440
[00019589][01 01][00] v2.70.5440 -> v2.70.5440
[00019678][03 05][00] v34.1.0.5 -> v34.1.0.5
[00019778][03 06][00] v2.4.20.50 -> v2.4.20.50
[00019858][05 00][00] v3.0.6.2 -> v3.0.6.2
[00019917][09 00][00] v5.0.0.0 -> v5.0.0.0
[00020017][11 00][00] v3.9.0.0 -> v3.9.0.0
[00020117][12 00][00] v1.11.0.0 -> v1.11.0.0
[00020217][12 01][00] v1.11.0.0 -> v1.11.0.0
[00020357][12 02][00] v1.11.0.0 -> v1.11.0.0
[00020458][12 03][00] v1.11.0.0 -> v1.11.0.0
[00033003][15 00][00] device not detected.
[00033078][17 00][00] v1.1.0.8 -> v1.1.0.8
[00033197][17 01][00] v2.0.1.6 -> v2.0.1.6
[00033259][19 00][00] v1.0.8.96 -> v1.0.8.96
[00035305]Packet upgrade failed at version checking.
After this I turn on the remote controller and turn on the drone. The versions I see on the DJIGO are as following:
- App 3.1.15
- Aircraft 1.11.01.50
- Remote Controller 1.7.80
- Camera 1.10.01.40
I can see that according to these numbers, the Inspire is updated to the latest firmware, but the update process never finished normally. I know that when the update finished, we get the beep like "D-DD" but since the first time I tried to update, I always get the beep like a single and continuous "D" error beep. The symptons are:
- I can start the motors and fly the aircraft
- I can move the gimbal
- I can take pictures and record videos
- But I can't see live feed on the DJIGO, I just see a black screen and the message "No image transmission signal".
- If I check the gallery through the DJIGO, I also can not see the library of images from my SD Card, although the photos and videos are on the SD Card.
Any good soul could help somehow? Thanks in advance!
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