Mavic Pro
564 3 2017-10-8
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Cayet
lvl.1
France
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Très déçu par le SAV de Dji. J'ai souscrit à la garantie crash pour mon drone Mavic et j'attaque le 4ème mois sans retour du SAV situé en Hollande - Comment faire accélérer les choses pour avoir l'espoir de le revoir un jour ?
2017-10-8
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Brum Ken
lvl.4
Flight distance : 787877 ft
United Kingdom
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English dude English
2017-10-8
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Bob Brown
Second Officer
Flight distance : 4209662 ft
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United States
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"Very disappointed by the service of Dji. I subscribed to the crash warranty for my Mavic drone and attacked the 4th month without return from the after-sales service located in Holland - How to speed things up to have the hope of seeing him again someday?"

I have read this same thing numerous times but figured there must be more satisfied customers not reporting speedy service?!?!?
2017-10-8
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi, Cayet, I am sorry for replying in English, the situation has filled us with regret, we are sincerely sorry for the trouble you’ve been experiencing, could you please provide me with your case number so I can check more info? Sorry again. And appreciate Bob Brown's translation.
2017-10-8
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