We are updating our website and will be back soon.
Services are expected to resume at:

China : Oct 7th,18:00 (GMT+8)
United States & Canada : Oct 7th,03:00 (GMT-8)
Europe : Oct 7th,12:00 (GMT+1)
Japan & KOREA : Oct 7th,19:00 (GMT+9)
Australia : Oct 7th,21:00 (GMT+10)

I'm from Spain,  its 09/10/2017 and I can't see my repair progres yet ..  

Sorry for any frustration. Please check the update now. You should be able to see what it says.

it says the same,  updating the website since Europe : Oct 6th,12:00 (GMT+1) and must be avalaible on Europe : Oct 7th,12:00 (GMT+1),  Europe  : Oct 9th,22:50 (GMT+1) and still not being avalaible

Gerard_fs Posted at 2017-10-9 12:50
it says the same,  updating the website since Europe : Oct 6th,12:00 (GMT+1) and must be avalaible on Europe : Oct 7th,12:00 (GMT+1),  Europe  : Oct 9th,22:50 (GMT+1) and still not being avalaible

This is the case number CAS-1030628-W5G8Q7 right? I checked with this case number in our website and it is available. Did you login via APP? Could you please try to reinstall the APP ot try another mobile device?
For this case, the quotation has been sent to you by email, please check it out.

Im login via laptop directly in the website, and still sayin the same

in the dji app is saying the same too

DJI Mindy Posted at 2017-10-9 18:37
This is the case number CAS-1030628-W5G8Q7 right? I checked with this case number in our website and it is available. Did you login via APP? Could you please try to reinstall the APP ot try another mobile device?
For this case, the quotation has been sent to you by email, please check it out.

yes I received the quotation yesterday and did the payment inmediately, I need the spark before 17oct and I cant see the repair progres anyway...

finally I could see the repair progress  by the link send in my mail, but its imposible to acces there by the website.

Gerard_fs Posted at 2017-10-9 23:32
finally I could see the repair progress  by the link send in my mail, but its imposible to acces there by the website.

Have you tried to clear the cache, then try it again? You can also try other web browsers. Anyway, it glad to hear that you can see it now via the link in your email.