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Video randomly stops recording
3369 5 2017-10-11
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daveddo
lvl.2
Flight distance : 158009 ft
United States
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Hi all - I’m having an intermittent issue right now. For the first few weeks flying I’ve been able to record all 12 minutes of any given flight on a whole battery without problems.

As of two weeks ago my Spark started randomly stopping the recording, with a circular animation going around the “record” button on my DJI Go4 screen.

I haven’t changed my SD card at all - I’m running a Sandisk High speed 64gb card which I use another one in my gopros all the time with no issues.

Anyone else have this problem?

Video cache is set to “automatic” since my phone is 128gb internal memory.
2017-10-11
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LouisP
Captain
Flight distance : 41952 ft
United States
Offline

Have you been playing with any of the quick shots or other camera modes?   It is frustrating that if you are recording a video when you start a quick shot, the video stops when the programed sequence is complete. I think that if it was recording prior to starting a mode, it should continue recording after.
2017-10-11
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DJI Elektra
Administrator
Hong Kong
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Daveddo, please enter the "camera setting" and then open the "Display Camera OSD" .
Then you can see the information about the status of your SD card in the upper right corner. If the status shows that it is normal, you can try to format your SD card.
Please keep us updated, if the problem exists.
2017-10-11
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trel0s
lvl.1
Greece
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Helo I am also having the same problem with spark video recording. it stops after 15-20 seconds. Any  suggestions?
2018-2-24
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EvertWS
Second Officer
Netherlands
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Hi,

I had the same problem with my SD card. I formatted the SD card which solved it.
2018-2-24
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trel0s
lvl.1
Greece
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UPDATE: There was a problem with the old SD card. I got a new  sd card and the problem solved!
2018-3-10
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