Ronin 2 touch panel not working?
3286 24 2017-10-12
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DAN.D
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Hi Guys

we have just got are Ronin 2 and first impressions are good! a lot better than the original ronin. Well done DJI!

when i was testing the touch panel it dosent respond to touch inputs, but all the buttons work.

not use if this a firmware issue or do i need to send it back?   

thanks

Dan
2017-10-12
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DJI-Mark
Second Officer

United States
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Can you check to see if the firmware is up to date? Did you download the Ronin 2 App?
2017-10-12
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DJI-Mark
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DJI-Mark Posted at 2017-10-12 07:46
Can you check to see if the firmware is up to date? Did you download the Ronin 2 App?

After reviewing more on the Ronin 2, the touchscreen itself is not where you need to go. Consider the dial below and select on the dial.
2017-10-12
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DAN.D
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DJI-Mark Posted at 2017-10-12 07:46
Can you check to see if the firmware is up to date? Did you download the Ronin 2 App?

yes i did, the ronin 2 is on V1.0.5.0 and the ronin 2 app is 1.0.1(104)
2017-10-12
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DAN.D
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DJI-Mark Posted at 2017-10-12 08:17
After reviewing more on the Ronin 2, the touchscreen itself is not where you need to go. Consider the dial below and select on the dial.

yes i know that. thats how i have been using the ronin 2 buy using the dial,

but the screen itself is it a touchscreen or non touchscreen?

or will it become a touchscreen with a later firmware?
2017-10-12
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DJI-Mark
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DAN.D Posted at 2017-10-12 08:59
yes i know that. thats how i have been using the ronin 2 buy using the dial,

but the screen itself is it a touchscreen or non touchscreen?

It's not a touch screen. That is how you have to operate it. There would not be an update to change this.
2017-10-12
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DAN.D
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DJI-Mark Posted at 2017-10-12 09:02
It's not a touch screen. That is how you have to operate it. There would not be an update to change this.

ok it just strange as there a lot of videos online talking about the "touchscreen" also DJI official ronin 2 video calls it a "touchscreen" link below


it every confusing
2017-10-12
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DJI-Mark
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DAN.D Posted at 2017-10-12 10:19
ok it just strange as there a lot of videos online talking about the "touchscreen" also DJI official ronin 2 video calls it a "touchscreen" link below
https://youtu.be/W0PgZsP8yBQ?t=3m49s

As I have consulted with a number of associates that have advised on what I am telling you, consider what I have advised in the previous post.
2017-10-13
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PaulDWatt
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Canada
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Does anyone know what the current firmware is supposed to be?
The Power Block isn't working and I'm wondering if it's a firmware issue.
2017-10-14
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TIME PROD
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France
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Hi i'm a french user, I'm a happy owner of a Ronin 2. I logged in once with the iphone app but since i can no longer connect.
My app Ronin sees my Ronin but he does not want to connect.

Has anyone encountered this problem?
2017-10-16
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DJI-Jamie
DJI team
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TIME PROD Posted at 2017-10-16 09:40
Hi i'm a french user, I'm a happy owner of a Ronin 2. I logged in once with the iphone app but since i can no longer connect.
My app Ronin sees my Ronin but he does not want to connect.

Just to clarify, are you unable to get into the Ronin 2's built in app or the Ronin Assistant app on your iPhone?
2017-10-27
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CineView Media
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DJI-Mark Posted at 2017-10-12 09:02
It's not a touch screen. That is how you have to operate it. There would not be an update to change this.

So please clarify what touchscreen is referred to in the ads then?
2017-11-15
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CineView Media
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TIME PROD Posted at 2017-10-16 09:40
Hi i'm a french user, I'm a happy owner of a Ronin 2. I logged in once with the iphone app but since i can no longer connect.
My app Ronin sees my Ronin but he does not want to connect.

Same here, brand new unit, going back to the shop tomorrow for replacement.
2017-11-15
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CineView Media
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Clearly says "touch screen here"
So its not working then...
2017-11-16
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Noadventure
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It's not a touch screen. I know it says it in the ads, but it's not.
2017-11-19
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fans5ddba66b
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TIME PROD Posted at 2017-10-16 09:40
Hi i'm a french user, I'm a happy owner of a Ronin 2. I logged in once with the iphone app but since i can no longer connect.
My app Ronin sees my Ronin but he does not want to connect.

Did you find a solution for your problem? I'm having the same issue
2017-11-21
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CineView Media
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Noadventure Posted at 2017-11-19 12:42
It's not a touch screen. I know it says it in the ads, but it's not.

Youre wrong!
I got confirmation from one of the product managers, that they have temporarily disabled it until future fw update is polished, screen even flips when in inverted mode...
2017-11-24
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manshmedia
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Till September today touch screen consent work . I don't care about it but why make a false claim . My fingers is 1.0 I just bought it a month back
2018-9-19
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Flo the Pirate
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Austria
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CineView Media Posted at 2017-11-24 15:19
Youre wrong!
I got confirmation from one of the product managers, that they have temporarily disabled it until future fw update is polished, screen even flips when in inverted mode...

don´t really get it why there are still so many advertised things missing : touch screen , red rcp control ...
I have to say I don´t really care about the touch screen but red control was one thing that sold me on buying the ronin2. Even worse with the inspire 2 and promised multiple slave controllers - now they release a new product I have to buy to make that work !? Feels wrong to me
2018-9-21
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LUMINARIO
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DJI-Mark Posted at 2017-10-13 08:15
As I have consulted with a number of associates that have advised on what I am telling you, consider what I have advised in the previous post.



this image is directly from the DJI website and Ronin 2 FAQ -

if this really is untrue - DJI needs to NOT advertise functionalities that are NEVER meant to work.
2018-9-22
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manshmedia
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Well my red RCP control is working hope you guys change settings from camera
2018-10-9
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Flo the Pirate
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Austria
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manshmedia Posted at 2018-10-9 07:27
Well my red RCP control is working hope you guys change settings from camera

can you control anything besides start/stop ? you not get the message rcp will be added with future firmware ?  what camera settings are you talking about ... I got start/stop working but that´s just the
the beginning of what should be possible ... i want foolcontrol like usability ....
2018-10-10
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manshmedia
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I am also using start stop recording I am not aware what else we can control with remote
2018-10-21
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Josephy
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Australia
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I have the exact same problem! what is going on here DJI?
2022-10-25
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Grapeseeker
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This button doesn’t work to go back and neither does the button on the right side. Does anyone know how to fix this, can it be repaired on our end, or does this have to be sent in to DJI? To exit out of the screen you have to turn off the unit and restart it.
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3-7 08:43
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