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Spark and OTG cable
2296 11 2017-10-15
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Lightning7
lvl.1
United States
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Is it true that using an OTG cable voids the warranty of the Spark or the controler?

Thanks for the help.......

2017-10-15
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hallmark007
Captain
Flight distance : 9827923 ft
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Sweden
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The dji position is, that your warranty will be void if a problem arises as a direct result of using OTG.


2017-10-15
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Lucas775
Second Officer
Flight distance : 50642090 ft
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United States
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OTG cable use with the Spark was never recommended from DJI, therefore it is a use at your own risk.
2017-10-15
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JMSpark2017
lvl.1
Flight distance : 23373 ft
United States
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Why is the use of the OTG cable a possible risk?  
2017-10-15
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djiuser_zwpSsG7
lvl.1
Flight distance : 17503 ft
Norway
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Got to get the OTG
2017-10-15
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ACW
Captain
Flight distance : 13838848 ft
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United Kingdom
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JMSpark2017 Posted at 2017-10-15 09:54
Why is the use of the OTG cable a possible risk?

As it is not supported by DJI and will void your warranty if you crash + if using an IOS device your range will be massively restricted, your frequency will be fixed in at 2.4ghz and you can not tell the signal strength. Note too that following the recent app updates the wireless connectivity has greatly improved now and using an OTG has become futile - you don't need it. That said, I don't use Android.
2017-10-15
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Lightning7
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ACW Posted at 2017-10-15 14:23
As it is not supported by DJI and will void your warranty if you crash + if using an IOS device your range will be massively restricted, your frequency will be fixed in at 2.4ghz and you can not tell the signal strength. Note too that following the recent app updates the wireless connectivity has greatly improved now and using an OTG has become futile - you don't need it. That said, I don't use Android.

So you saying DJI only cares about Apple! Not Android. Guess i not be buying DJI anymore as i don't like Apple!
2017-10-15
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ACW
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Lightning7 Posted at 2017-10-15 14:33
So you saying DJI only cares about Apple! Not Android. Guess i not be buying DJI anymore as i don't like Apple!

I never said that - I stated the facts about the risk of using an OTG as the question was asked but can only speak from my personal experience which is using IOS devices. I therefore can not comment on Android devices or the impact in using an OTG with such a device - not quite sure how you read that to be DJI only caring about IOS - I'm not DJI for one and two, I do believe their CrystalSky monitors are Android...
2017-10-15
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DJI Diana
Administrator
Flight distance : 2408 ft

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The OTG cable connection is not supported by DJI, so I would not recommend you use it. If there is something wrong with the Spark,  just send it to DJI. The drone needs to be evaluated after it arrives, it will be covered by warranty if it's product malfunction and within warranty period.
2017-10-15
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brezilla
lvl.1
Flight distance : 1198 ft
Serbia
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So Diana, how the android users should connect to RC when DJI uses illegal channel that is not supported in Europe.

You say not use it, but every person from DJI says use it if you want to use android with Spark in Europe.
2017-10-15
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doZer the ogre
lvl.2
Flight distance : 78563 ft
United States
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brezilla Posted at 2017-10-15 23:36
So Diana, how the android users should connect to RC when DJI uses illegal channel that is not supported in Europe.

You say not use it, but every person from DJI says use it if you want to use android with Spark in Europe.

thats the $699 question isnt it...
2017-10-16
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brezilla
lvl.1
Flight distance : 1198 ft
Serbia
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Actualy $970 for Europian users.
2017-10-16
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