Hello,
I can not see the Remote Control SSID on my Android device. I tried turning on and off the RC but without results. I tried with other Android devices but nothing. What to do?
Thank you

Have you tried to reset the WiFi settings? Press and hold the power button for 9 seconds when the RC is on, then you'll hear some beeps.

I tried to reset the wifi settings. Nothing. The connection between RC and AC was established but I did not see the RC SSID. Then I turned off and turned on the RC and now everything is OK!
Thank you Diana!

MaxBDS Posted at 2017-10-16 04:04
I tried to reset the wifi settings. Nothing. The connection between RC and AC was established but I did not see the RC SSID. Then I turned off and turned on the RC and now everything is OK!
Thank you Diana!

Great to hear that you get the RC back to work, should you have any further questions, please feel free to contact us at any time, we're glad to help.

With an android device you are un able to connect with RC via wifi while RC conncted to the AC.

This became a thiory! Therefore use "OTG" cabel.

I had the same issue y steady. Switch spark and RC off and on which fixed the problem

Ahmed Hussain Posted at 2017-10-16 09:47
With an android device you are un able to connect with RC via wifi while RC conncted to the AC.

This became a thiory! Therefore use "OTG" cabel.

Ahmed, it is not recommended to use the OTG cable since it hasn't been fully tested by DJI.

DJI Diana Posted at 2017-10-16 19:12
Ahmed, it is not recommended to use the OTG cable since it hasn't been fully tested by DJI.

Diana, it is almost impossible connecting the RC to an android device via wifi while the RC is connecting to the AC.

The only way is to disconnect the AC.

As much as I am aware of these things, I couldn't make it.

Ahmed Hussain Posted at 2017-10-17 08:19
Diana, it is almost impossible connecting the RC to an android device via wifi while the RC is connecting to the AC.

The only way is to disconnect the AC.

See my post #3 and try again...

MaxBDS Posted at 2017-10-17 08:56
See my post #3 and try again...

You are right.

I connected via wifi after several disconnection between RC and AC, resetting wifi and relinking back.

Finally the Samsung mobile with the RC connected via wifi while the RC connected to AC.

Ahmed Hussain Posted at 2017-10-17 10:36
You are right.

I connected via wifi after several disconnection between RC and AC, resetting wifi and relinking back.

you are welcome!

1-  turn on the Rc
2- reset the Rc ( long press  the power button for 9 seconds )
3- turn off the Rc
4- turn on spark
5- long press the battry for 6 seconds till you hear 2 beeps
6- turn off spark
7- turn on spark then long press battry button for 9 seconds till you hear 3 beeps
8- turn off spark
9- turn on spark then press the battery for 6 seconds till you hear 2 beeps
10- now press the battrey bitton for 3 seconds till you hear 1 beep
11- turn on the Rc
12- press the puase , fn and the custom button ( right side behind capture button ) all together
13- problem solved and now you can link your phone to the Rc and spark

fansd5ba182b Posted at 2017-12-31 16:23
1-  turn on the Rc
2- reset the Rc ( long press  the power button for 9 seconds )
3- turn off the Rc

Had the same problem and this worked for me , thanks !

Had the same one and I couldn’t solve it

Try this:
Switch your phone to flight mode.
Switch ON wifi
Your Spark's RC SSID should be available.

fansd5ba182b Posted at 2017-12-31 16:23
1-  turn on the Rc
2- reset the Rc ( long press  the power button for 9 seconds )
3- turn off the Rc

Work well, tnks