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camera Gimble Calibration
750 18 2017-10-17
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fans39060e83
lvl.2
Flight distance : 185098 ft
Kuwait
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Hi
15 days pass i brought Phanthom 4 pro camera gimble calibration is stuck on 50% what could be the problem new firmware upadted need help.
2017-10-17
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DJI Elektra
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China
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Please provide your DJI account and we will provide a beta firmware for you and you can try it again.Thanks for your support.
2017-10-18
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Cetacean
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Flight distance : 2494390 ft
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Aloha fans39,

     Be sure your P4 Pro is on a flat surface before you start calibration.  Use a carpenter's level to be sure the surface your Phantom is on is level.  If it still gets stuck at 50%, go into the General Settings and select the gimbal.  In there is a manual leveling option.  Level the camera and exit the General Settings.  Then go to the option for Automatic Gimbal calibration and try again.

     The final method is to calibrate the IMU before you calibrate the gimbal.  Again it will be very important that you use a carpenter's level to be sure the surface you are using is properly level.  After calibrating the IMU, try to autocalibrate the gimbal again.

     Hope this helps!  Let us know how it goes.  There is also a tutorial video on calibrations in the P4 Pro web page at the DJI.com web site.

Aloha and Drone On!
2017-10-18
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fans39060e83
lvl.2
Flight distance : 185098 ft
Kuwait
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Cetacean Posted at 2017-10-18 00:07
Aloha fans39,

     Be sure your P4 Pro is on a flat surface before you start calibration.  Use a carpenter's level to be sure the surface your Phantom is on is level.  If it still gets stuck at 50%, go into the General Settings and select the gimbal.  In there is a manual leveling option.  Level the camera and exit the General Settings.  Then go to the option for Automatic Gimbal calibration and try again.

As your steps done No success still 50%
2017-10-18
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fans39060e83
lvl.2
Flight distance : 185098 ft
Kuwait
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no success still stuck 50 %
2017-10-18
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fans39060e83
lvl.2
Flight distance : 185098 ft
Kuwait
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artstudiogoa@gmail.com
2017-10-18
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DJI Elektra
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China
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Thanks for your update. Please wait patiently.
2017-10-18
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Cetacean
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fans39060e83 Posted at 2017-10-18 00:30
As your steps done No success still 50%

Aloha fans39,

     Good luck with the help Electra will provide.  They do their best to help their customers get the most out of their products.

Aloha and Drone On!
2017-10-18
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Fastdrone
lvl.1
Flight distance : 41896 ft
Brazil
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DJI Elektra Posted at 2017-10-18 00:00
Please provide your DJI account and we will provide a beta firmware for you and you can try it again.Thanks for your support.

Good Afternoon Thor.

I am also having the same problem. Loud Noise when turn on the P4P, video trembling and Gimbal calibration freeze at 50%.  Can you please send me the beta as well?

dji.fastdrone@gmail.com


Thank you so much
2017-10-18
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BagoDJIoperator
Captain
Flight distance : 1077608 ft
United States
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Hmmm. Interesting I never had that problem..... I always calibrate my gimbal before evryflight and no issues. Hmmm.
2017-10-18
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DJI Elektra
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China
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Fastdrone Posted at 2017-10-18 08:34
Good Afternoon Thor.

I am also having the same problem. Loud Noise when turn on the P4P, video trembling and Gimbal calibration freeze at 50%.  Can you please send me the beta as well?

Thanks for your update. Please wait and check the beta in DJI Assistant 2.
2017-10-18
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m13905
New
Mexico
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Hi  dji   I having the same gimbal noise problem on a phantom 4 pro as others on this thread.  Could you please add me to the beta firmware list as well?

rmcguire@binghamton.edu
2017-10-31
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Kipasmuter
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Indonesia
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Dear dji,

i have same problem. my account hanky@bintangindokarya.co.id
2017-10-31
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DJI Susan
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m13905 Posted at 2017-10-31 18:24
Hi  dji   I having the same gimbal noise problem on a phantom 4 pro as others on this thread.  Could you please add me to the beta firmware list as well?

Received with thanks! I'll forward to the designated team to add you in. Please try to refresh the firmware when you received it.
2017-10-31
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DJI Susan
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Kipasmuter Posted at 2017-10-31 18:46
Dear dji,

i have same problem. my account

I have received your message in PM, thanks! The beta firmware only fix the gimbal issue. According to your description, there is no live feed from the gimbal, not the one we talked about here. I would recommend you to refresh the firmware via DJI Assistant 2 and make sure the aircraft and RC firmware matched, then linking RC. Please let us know whether it helps.
2017-10-31
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Kipasmuter
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Indonesia
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DJI Susan Posted at 2017-10-31 23:05
I have received your message in PM, thanks! The beta firmware only fix the gimbal issue. According to your description, there is no live feed from the gimbal, not the one we talked about here. I would recommend you to refresh the firmware via DJI Assistant 2 and make sure the aircraft and RC firmware matched, then linking RC. Please let us know whether it helps.

i already refresh the firmware and still problem about the gimbal. still no live feed from the gimbal
2017-11-1
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DJI Diana
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Flight distance : 2408 ft

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Kipasmuter Posted at 2017-11-1 16:37
i already refresh the firmware and still problem about the gimbal. still no live feed from the gimbal

When did this issue start? Did anything happen before, like hard landing or crash or firmware upgrading? Can you control the gimbal?
2017-11-1
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Fastdrone
lvl.1
Flight distance : 41896 ft
Brazil
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Fastdrone Posted at 2017-10-18 08:34
Good Afternoon Thor.

I am also having the same problem. Loud Noise when turn on the P4P, video trembling and Gimbal calibration freeze at 50%.  Can you please send me the beta as well?

Hi DJI Elektra . Thank you to include the beta in my account. It worked well and stop the noise and problems with calibration

BUT for now the RC updated and shows the message " Aircraft disconnected" Red Button on the Remote Control. How Can I downgrade the version of the Remote Control?
2017-11-4
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DJI Susan
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Fastdrone Posted at 2017-11-4 02:35
Hi DJI Elektra . Thank you to include the beta in my account. It worked well and stop the noise and problems with calibration

BUT for now the RC updated and shows the message " Aircraft disconnected" Red Button on the Remote Control. How Can I downgrade the version of the Remote Control?

Sir, I have replied you in this post: https://forum.dji.com/thread-100091-16-1.html
Please keep us posted there, I'll keep follow up for you. Thanks for cooperation.
2017-11-9
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