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calibration does not work on zenmuse m1
1031 6 2017-10-18
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bakbosal
lvl.1
South Korea
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my zenmuse m1 work crazy when turn on the osmo.
I think my gimbal lost initial value.

so I tried auto calibration. but calibration does not work.

how to set calibration?


2017-10-18
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cat824
lvl.2
Flight distance : 48114 ft
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New Zealand
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Is your mobile device balanced on the gimbal while the gimbal is turned off? Is the FW of the Osmo handle up to date? What do you mean by "calibration does not work"? Were there any error messages?
2017-10-18
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DJI Mindy
Administrator
Flight distance : 7 ft
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Cat824 just post all the questions I would like to ask, thanks.
Would you please provide us more info?
2017-10-18
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bakbosal
lvl.1
South Korea
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DJI Mindy Posted at 2017-10-18 21:07
Cat824 just post all the questions I would like to ask, thanks.
Would you please provide us more info?

zenmuse m1 gimbal move crazy when turn on.
and stop move with alert sound and flick yellow light.
and show alert message "restart gimbal or double click trigger button"
if I follow the message repeat same behavior.
if I ignore the message disconnect and turn off power.

if I ignore the message and try auto calibration, calibration processing stop at 0%.
2017-10-20
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DJI Mindy
Administrator
Flight distance : 7 ft
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bakbosal Posted at 2017-10-20 05:42
zenmuse m1 gimbal move crazy when turn on.
and stop move with alert sound and flick yellow light.
and show alert message "restart gimbal or double click trigger button"

I'm so sorry for the late response because of vacation.
May I know if the problem persists?
I've seen you have several Osmo series products, how about changing another handle? Will the problem persist when you mount X3 or X3 Zoom?
2017-10-27
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bakbosal
lvl.1
South Korea
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DJI Mindy Posted at 2017-10-27 23:40
I'm so sorry for the late response because of vacation.
May I know if the problem persists?
I've seen you have several Osmo series products, how about changing another handle? Will the problem persist when you mount X3 or X3 Zoom?

x3 zoom works well.
2017-10-31
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DJI Elektra
DJI team
Hong Kong
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Please try to use other mobile device and calibrate the gimbal again. If the problem still remains, please send it back for check: http://www.dji.com/support. Thanks for your support.
2017-11-1
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