Please select Into the mobile phone version | Continue to access the computer ver.
Update New Email Address
3162 8 2017-10-19
Uploading and Loding Picture ...(0/1)
o(^-^)o
FPVJunkie
lvl.3
Flight distance : 66421 ft
United States
Offline

Is there any way to update my email address that is used with all of DJI services? My old email unfortuntely is spammed out (10000+ spam emails in a day), therefor I will no longer be using that account. I already set up a new email, but can't seem to figure out a way to change my email address through my profile.
2017-10-19
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Is there anything that you need us to follow up in your old email? If no, you can just change it. But the files on your old email are not able to transfer to the new account.
2017-10-19
Use props
FPVJunkie
lvl.3
Flight distance : 66421 ft
United States
Offline

Nothing to really follow up with, I just didn't want to lose my flight records and points Ive gained over the past year. I also have DJI credits that I don't want to lose. Oh well... bummed that it couldn't be just a simple email update.
2017-10-20
Use props
M.C. Pilot
Captain
Flight distance : 10278435 ft
  • >>>
United States
Offline

FPVJunkie Posted at 2017-10-20 15:53
Nothing to really follow up with, I just didn't want to lose my flight records and points Ive gained over the past year. I also have DJI credits that I don't want to lose. Oh well... bummed that it couldn't be just a simple email update.

Had the same issue and found out that I couldnt transfer info so yeah had to keep the older email. I know it's a pain dealing with the junk/spam crap.. well you can still get those credits.

BTW, nice avatar bro !

Looks like a Suzuki GSXR 1000 ? bad arse machine.  
2017-10-20
Use props
Mari
Captain
Flight distance : 1137402 ft
Netherlands
Offline

DJI Thor Posted at 2017-10-19 19:24
Is there anything that you need us to follow up in your old email? If no, you can just change it. But the files on your old email are not able to transfer to the new account.

Why isn't it possible to change e-mail? Everywhere you create an account for you are able to change e-mail... DJI needs to do some mayor updating on their account-servers...

If receiving spam is a problem, use a spam-blocker...
2017-10-21
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

FPVJunkie Posted at 2017-10-20 15:53
Nothing to really follow up with, I just didn't want to lose my flight records and points Ive gained over the past year. I also have DJI credits that I don't want to lose. Oh well... bummed that it couldn't be just a simple email update.

I understand that is painful, but it doesn't support transferring the profile yet.
2017-10-23
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Mari Posted at 2017-10-21 01:01
Why isn't it possible to change e-mail? Everywhere you create an account for you are able to change e-mail... DJI needs to do some mayor updating on their account-servers...

If receiving spam is a problem, use a spam-blocker...

You can change it, but the profile on the old account is not able to update to the new account at the moment. Thank you for your kind understanding.
2017-10-23
Use props
Gumshoe
lvl.2

United States
Offline

Yup - I closed my old email for the same reason.  Seems like there's be a simple solution.  It's not like users have never closed and opened now addresses.
2017-11-3
Use props
QuadKid
Captain
Flight distance : 482349 ft
United States
Offline

Gumshoe Posted at 2017-11-3 11:49
Yup - I closed my old email for the same reason.  Seems like there's be a simple solution.  It's not like users have never closed and opened now addresses.

I think maybe because old emails are used to activate products the transfer of the technical information IE: S/N's, Activation Codes ect. may raise an issue by trying to xfer them to a new activation account aka new email account. I have run into the same problem with downloadable software purchased under an email address.
2017-11-3
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules