ebenavides
lvl.1
Peru
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Edgar
Hi! I´ve been reading in some DJI forums and they say The Pahntom 3 Professional comes with a hard case. There waa post from a DJI sales agent called Max who said that to a customer this present month. IS is true?
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Serina joined the chat
Serina
The P3 sold from DJI official online store comes without backpack.
The backpack will on sale later in May.
Edgar
so the one that i bought from B&H comes with it?
Serina
You will need to check with your dealer. We're not sure about it.
Edgar
so you mean there are some stores where you can find the P3 Professional with a backpack and some sotores that don´t?
Serina
This is pre-sales of online store, we do not know the info about dealer. Please kindly contact with your dealer for confirmation.
Edgar
The information about the P3 Professional including a backpack was a mistake? Please don´t tell me you don´t know. That would mean you sale P3 Professional kits including backpacks and others not including it for the same price?
Serina
The P3 sold from DJI official online store comes without backpack.
I'm not sure if dealer will offer it or not.
Could you please confirm it with your dealer?
Edgar
So it´s true, you sale P3 Professional kits with backpacks or not at the same price. Interesting.
Serina
The P3 sold from DJI official online store comes without backpack.
Edgar
If I don´t get the backpack, how would I feel against others who get it for the same price I paid?
Serina
Please kindly note that the P3 sold from DJI official online store comes without backpack. The backpack will on sale later in May.
We do not promise you will get a free backpack.
Edgar
I told you that I didn´t buy it from you. I bought in B&H online store. So there are some sotores that sale the kit with backpack for free but it´s a mistery. No one knows what stores they are?
Serina
Sincerely sorry that this is pre-sales of online store, we do not know the info about dealer. Please kindly contact with your dealer for confirmation. Or you can write to sales department for help: sales@dji.com
Edgar
Sorry but all the questions I asked you have to do with pre sales.
I´m afraid there are no stores offering the backpack for free. I have looked around all over the market and no one offers it. But you´re saying that there are some stores that will be able to deliver the P3 Professional kit with the backpack included but you don´t know who they are. Please confirm that information. By the way B&H doesn´t include the backpack.
Serina
I always said that I'm not sure about dealer's info. Sincerely sorry that this is pre-sales of DJI official online store, you reached wrong dept. We do not have these info about dealers. And for dealer's info, you are recommended to confirm it with sales department: sales@dji.com
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