Please select Into the mobile phone version | Continue to access the computer ver.
P4P: Camera settings lost... How to make them permanent?
862 10 2017-10-23
Uploading and Loding Picture ...(0/1)
o(^-^)o
atrsd
lvl.2
United States
Offline

I'm not sure if it's happening every time I fly, but I've had to change my camera settings to RAW photos and 1080p video several times now, and they keep getting reset back to JPG and 4K video at some point. Is there any way to make the photo and video settings permanent?
2017-10-23
Use props
Jenee 2
Captain
Flight distance : 7852129 ft
Australia
Offline

There are a few of us with similar issues of the video and picture settings not being saved. We are all hanging out for a new firmware version that hopefully will fix this.
2017-10-23
Use props
sichtbarkeiten
lvl.1
Flight distance : 114429 ft
Germany
Offline

Unfortunately I've got the same problem. Looking forward for a solution.
2017-10-23
Use props
DJI Susan
Administrator

Offline

Generally, the camera setting will restore to default after firmware update. I would add it in the pre-flight checklist.
2017-10-23
Use props
KedDK
Captain
Flight distance : 1133038 ft
Denmark
Offline

DJI Susan Posted at 2017-10-23 23:11
Generally, the camera setting will restore to default after firmware update. I would add it in the pre-flight checklist.

Apparently this issues is not just the reset during a FW upgrade, but setting keep reset to some default values, 16:9, jpg etc. it don't save the settings changed to 4:3, Raw etc. it seem to change even during flight after change to video recording and back tp photo!
AC v.01.04.0602 +rc 1.2.2.0 / App 4.1.6
2017-10-25
Use props
DJI Susan
Administrator

Offline

KedDK Posted at 2017-10-25 21:37
Apparently this issues is not just the reset during a FW upgrade, but setting keep reset to some default values, 16:9, jpg etc. it don't save the settings changed to 4:3, Raw etc. it seem to change even during flight after change to video recording and back tp photo!
AC v.01.04.0602 +rc 1.2.2.0 / App 4.1.6

Well noted, thank you! I have checked the devices on my hand, and it works well. Please upload a short video of the issue you mentioned, I'll forward to our engineers for double check.
2017-10-28
Use props
KedDK
Captain
Flight distance : 1133038 ft
Denmark
Offline

DJI Susan Posted at 2017-10-28 01:46
Well noted, thank you! I have checked the devices on my hand, and it works well. Please upload a short video of the issue you mentioned, I'll forward to our engineers for double check.

I cannot do, finally ran out of patience after 4 months of trouble, returned to dealer during a travel this week.
2017-10-28
Use props
KedDK
Captain
Flight distance : 1133038 ft
Denmark
Offline

DJI Susan Posted at 2017-10-28 01:46
Well noted, thank you! I have checked the devices on my hand, and it works well. Please upload a short video of the issue you mentioned, I'll forward to our engineers for double check.

But if something is showing in the flight logs, you might be able to see something in the latest synced, same ID as on this forum.
2017-10-28
Use props
KedDK
Captain
Flight distance : 1133038 ft
Denmark
Offline

DJI Susan Posted at 2017-10-28 01:46
Well noted, thank you! I have checked the devices on my hand, and it works well. Please upload a short video of the issue you mentioned, I'll forward to our engineers for double check.

Btw. in the lack of a screen  recording feature on the buildin display i don't know how i should have been able to record the issues anyway.
2017-10-28
Use props
DJI Susan
Administrator

Offline

KedDK Posted at 2017-10-28 02:22
Btw. in the lack of a screen  recording feature on the buildin display i don't know how i should have been able to record the issues anyway.

You can record the issue by your mobile. Anyway, it's a pity that I can not help you for now...
2017-10-30
Use props
KedDK
Captain
Flight distance : 1133038 ft
Denmark
Offline

DJI Susan Posted at 2017-10-30 02:05
You can record the issue by your mobile. Anyway, it's a pity that I can not help you for now...

Not even that, my Nokia 6021 is without camera!
Guess i could walk around with the P4P on my head but... ;-)
2017-10-30
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules