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My DJI good Support Experience
388 1 2017-10-27
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Roy C
lvl.2
Flight distance : 4692 ft
Philippines
Offline

Hello,

Just to break the pace of things here in the forum.

My company bought I2 with X5S and the camera after checking does not face directly forward no matter what calibration and update of firmware we did on the aircraft and camera. Although the first atempt to replace it with our supplier was negative, we just bought another one from another supplier and due to that, we were able to find out the the problem was on the camera only. They were able to replace it after a month that we bought our unit.

Thanks to Altitudedrones ph for accomodating our request and to DJI of course.

Happy customer here. (Although there's still no fix on DJI Go4) we were able to complete our first project within 10 days without any problem encountered.
2017-10-27
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Roy, thanks for your positive feedback, hope everything goes smoothly with your project.
If there is any further problem, please keep us posted.
2017-10-27
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