Huge problem with gimbal camera
547 3 2017-10-29
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dataemanuele
lvl.2
Flight distance : 994990 ft
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Italy
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Hello,
i esperinced a strange problem. During a flight the gimbal started to move very rapidly in every direction and stopped recording. In the link you can see just the little first moment of the problem. I had to come it back with the return to home button becouse i no longer see anything.



do you have any idea of how to resolve it.
2017-10-29
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QuadKid
First Officer
Flight distance : 482349 ft
United States
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This seems to be a common problem, many threads posted about this, from what I have read seems to have started with the latest FW update. Sorry have not heard of a cure, will probably have to wait for the next FW Update
2017-10-29
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dataemanuele
lvl.2
Flight distance : 994990 ft
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Italy
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it's a very bad problem. Thank you very much.
2017-10-29
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DJI Thor
Administrator
Flight distance : 13602 ft
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Just to verify, is there any impact damage to the drone before? Did you update your drone to the latest firmware? Could you please provide me with the original video from the SD card, upload to Dropbox and paste the link here? Also please also offer the info about the drone's firmware version. Besides, please test more, if the problem persists, you can also send the drone back, please contact support.nl@dji.com. Thank you for your assistance.
2017-10-29
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