Please select Into the mobile phone version | Continue to access the computer ver.
LOST MY SPARK
2025 22 2017-11-4
Uploading and Loding Picture ...(0/1)
o(^-^)o
fans8f91996c
lvl.1
Flight distance : 150112 ft
Poland
Offline

Hi

I have lost my drone today.
Normal flight... Normal start, just pressed left stick to get maximum height.
Showed magnetic interference and disconnected, drone flew somewhere.
Had 90% of battery, 2-3min after take off...
http://www.phantomhelp.com/LogViewer/78TK41162KMA2RLWOGAO/#
Can someone help me to draw a line or circle withe location where to look  my "child".
I will go there tomorrow in the morning. Maybe a little luck and help from other user... ((


I was runnig overh 2h around home point without success.


Thanks for help...

2017-11-4
Use props
Monochrome
lvl.3
Flight distance : 12710 ft
Netherlands
Offline

I hope someone will help and you'll be able to find your drone.  

I've noticed you were flying in less than 6km range from an airport. Download droneradar.eu app to make sure you're flying according with local regulations.

Good luck with finding your "child".
2017-11-4
Use props
hallmark007
Core User of DJI
Flight distance : 12400594 ft
  • >>>
Ireland
Offline

I have already replied to your other post

https://forum.dji.com/forum.php? ... &fromuid=260008
2017-11-4
Use props
Maciekh
lvl.1
Flight distance : 150112 ft
Poland
Offline

It is someone's else drone, I will try to find mine tomorrow from 6am.
I've send email to support but they will answer on Monday.
2017-11-4
Use props
Viking-Pilot
Second Officer
Flight distance : 2379249 ft
Spain
Offline

I hope you will find it, It's amazing I think this is the third case I'm reading about the same issue...I hope this is not like the flu...good luck finding your drone
2017-11-4
Use props
PedramN
lvl.4
Iran
Offline

Maciekh Posted at 2017-11-4 11:54
It is someone's else drone, I will try to find mine tomorrow from 6am.
I've send email to support but they will answer on Monday.

Sorry for your loss. Hope you find it soon. Just for clarification which firmware version was ran on spark? 0600 or 0701? Regards.
2017-11-4
Use props
Maciekh
lvl.1
Flight distance : 150112 ft
Poland
Offline

0701, thank You all
BTW Spark should have some GPS TRACKER wit nano sim with independent power suply
https://www.ebay.com/itm/Vehicle ... :g:IwoAAOSwCMFZ~AQd
My next drone will have it!
2017-11-4
Use props
Maciekh
lvl.1
Flight distance : 150112 ft
Poland
Offline

Could anyone advice me some circle/range to where should i look? or should i forget about it?
2017-11-4
Use props
DJI Elektra
DJI Team
Hong Kong
Offline

Maciekh Posted at 2017-11-4 12:40
Could anyone advice me some circle/range to where should i look? or should i forget about it?

Maciekh, did you check the final GPS position of your spark in your flight record? I would recommend you look for your spark according to the coordinate.
2017-11-5
Use props
Maciekh
lvl.1
Flight distance : 150112 ft
Poland
Offline

Tried that, 2 days spent in forrest...
Alwayes RTH worked perfectly, since saturday
Maybe new firmware, don't know...
2017-11-5
Use props
Maciekh
lvl.1
Flight distance : 150112 ft
Poland
Offline

I've opened case on support as You adviced.
Support answered that thet will help and  offer me a 100% off coupon code for SPARK
Since than - no contact, coupon, reply...
3days nothing...
i wrote 2 emails without answer...
2017-11-10
Use props
S-e-ven
Captain
Flight distance : 5922034 ft
  • >>>
Thailand
Offline

Maciekh Posted at 2017-11-4 11:54
It is someone's else drone, I will try to find mine tomorrow from 6am.
I've send email to support but they will answer on Monday.

Seems, Hallmark did answer to you, in this other topic.

https://www.google.co.uk/maps/pl ... 2.1%22E/@54.3111895,18.4978094,17z/data=!3m1!4b1!4m5!3m4!1s0x0:0x0!8m2!3d54.3111895!4d18.4978094?hl=de

https://forum.dji.com/forum.php? ... amp;fromuid=1051173
2017-11-10
Use props
Maciekh
lvl.1
Flight distance : 150112 ft
Poland
Offline

Yes, he did, i didn't find it.
DJI support offered me a coupon but i didn't get it.

2017-11-10
Use props
Maciekh
lvl.1
Flight distance : 150112 ft
Poland
Offline

great news, DJI support BEST EVER, after my flight log they decided to give me 100% coupon for SPARK!!!!
i'm really satified and i'm glad i decided to buy product from DJI !!!
2017-11-16
Use props
Wachtberger
Captain
Flight distance : 261509 ft
Germany
Offline

Maciekh Posted at 2017-11-16 05:00
great news, DJI support BEST EVER, after my flight log they decided to give me 100% coupon for SPARK!!!!
i'm really satified and i'm glad i decided to buy product from DJI !!!

Congratulations! And well done DJI
2017-11-16
Use props
Spark_G8PY
lvl.1
Flight distance : 78599 ft
United Kingdom
Offline

Great result!  
2017-11-16
Use props
Eduardo0
lvl.4
Flight distance : 6443990 ft
  • >>>
Brazil
Offline

Good to know they back us up this way.

Good luck with your new one.

2017-11-16
Use props
Maciekh
lvl.1
Flight distance : 150112 ft
Poland
Offline

I would like to thank You again for support and providing me coupon for new SPARK - great job.
I have got my NEW baby and bought DJI care ;)

But still I'm worried and affraid to fly...
What gone wrong with my previous drone? is there anything that i could do better ?
I always stick to procedures/manuals.
I think I've done everything right - like in description/manual of Spark.
I just dont want to loose another SPARK
That knowledge is really inportant for me
2017-11-22
Use props
hallmark007
Core User of DJI
Flight distance : 12400594 ft
  • >>>
Ireland
Offline

Maciekh Posted at 2017-11-22 03:40
I would like to thank You again for support and providing me coupon for new SPARK - great job.
I have got my NEW baby and bought DJI care ;)

Try this simple exercise before you start your flight mission

https://forum.dji.com/forum.php? ... &fromuid=260008
2017-11-22
Use props
Maciekh
lvl.1
Flight distance : 150112 ft
Poland
Offline

I will remember and do it as You advice but i hope that DJI support will write me an answer about cause of my case.
2017-11-23
Use props
Cookster670
Second Officer
Australia
Offline

Did you wait for the drone to update it’s home point before you took off ?
2017-11-23
Use props
Maciekh
lvl.1
Flight distance : 150112 ft
Poland
Offline

i always do this...
2017-12-4
Use props
Viking-Pilot
Second Officer
Flight distance : 2379249 ft
Spain
Offline

Maciekh Posted at 2017-11-16 05:00
great news, DJI support BEST EVER, after my flight log they decided to give me 100% coupon for SPARK!!!!
i'm really satified and i'm glad i decided to buy product from DJI !!!

Congratulations!! awesome of DJI for responding like this, take care and fly safe now ;-)
2017-12-4
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules