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DJI Go 4 Crash when stitching Sphere pano for Spark
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4079 42 2017-11-4
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fans83770413
lvl.1
Flight distance : 49373 ft
United States
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I successfully completed shooting a Sphere pano on the Spark today.

When I go into DJI Go 4 to see the pano for the first time, the "stitching pano images" dialog comes up and the progress bar goes 80+% along until the app crashes.

20171104_185812000_iOS.png

I've tried again several times but it always crashes at the end. I've restarted my iPhone and tried one more time with the same crash.

Any thoughts?
2017-11-4
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Fa Bio Masi
New
Flight distance : 4452 ft
Italy
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same problem for me...
2017-11-4
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Mothytim
lvl.3
Flight distance : 38402 ft
Germany
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I have the same problem. Using iPhone 6.
2017-11-4
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Anuvis
First Officer
Flight distance : 1976736 ft
Greece
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Sane problem for everyone...Wait app update maybe will fix the problem
2017-11-4
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nottuppaware
First Officer
Flight distance : 70745 ft
Australia
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Best way around is to take the photos from the SD card and pop them into ICE software from Microsoft. Perfect for stitching the images together.
2017-11-5
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Spaners
lvl.3
Flight distance : 1542 ft
United Kingdom
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Took my first 360 pano's this morning and same problem on my Ipad 2. Tried stiching a 180 pano and it did the same.
It had no problem with pano's before  
2017-11-5
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goal328
lvl.2
Flight distance : 99931 ft
Germany
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Spaners Posted at 2017-11-5 02:57
Took my first 360 pano's this morning and same problem on my Ipad 2. Tried stiching a 180 pano and it did the same.
It had no problem with pano's before

Same here on iPhone 6, on iPad2 it works (both iOS 11.1)
2017-11-5
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micmoor-dji
lvl.1
Flight distance : 49373 ft
United States
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nottuppaware Posted at 2017-11-5 02:23
Best way around is to take the photos from the SD card and pop them into ICE software from Microsoft. Perfect for stitching the images together.

Which output format do you choose in ICE to get the sphere style pano?
2017-11-5
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fans678e2b11
New
Flight distance : 5407 ft
South Africa
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I get that same issue on my iPhone 6 Plus even some videos I tried to download also had issues i even did the restart phone and i deleted the app and redownloaded same issue i even lost todays flight data because i didn't know i have to sync first.  But when i installed the app on my iPhone 8 Plus it stitched the images and downloaded all the stuff i took to day. Both Phones on iOS 11.1 but different hardware. I just haven't tried my iPad mini 2 yet
2017-11-5
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nottuppaware
First Officer
Flight distance : 70745 ft
Australia
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micmoor-dji Posted at 2017-11-5 06:06
Which output format do you choose in ICE to get the sphere style pano?

Load up the images and stitch them together using the Stereographic projection setting.
Screen Shot 2017-11-06 at 9.04.10 am.png
2017-11-5
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Tom_A
Captain
Flight distance : 899951 ft
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United States
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Same here app crashes on iPhone 6 Plus.
2017-11-5
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Riddick
lvl.1
Flight distance : 43520 ft
South Africa
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Same here, Iphone 6 app crashes @ 80% stitching, any solutions available?
2017-11-6
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LouisP
Captain
Flight distance : 41952 ft
United States
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same here.. Gets almost to the end and  crash.. Tried the same pano in DJI Media Maker and it crashes to. Cant stitch my pano
2017-11-6
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LouisP
Captain
Flight distance : 41952 ft
United States
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nottuppaware Posted at 2017-11-5 02:23
Best way around is to take the photos from the SD card and pop them into ICE software from Microsoft. Perfect for stitching the images together.

I tried ICE and it got the pictures all in the wrong place.. tried a few different settings and could not get it to work.  Is there a setting to use to get ICE to know which tiles of the picture go in what place?
2017-11-6
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nottuppaware
First Officer
Flight distance : 70745 ft
Australia
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LouisP Posted at 2017-11-6 11:48
I tried ICE and it got the pictures all in the wrong place.. tried a few different settings and could not get it to work.  Is there a setting to use to get ICE to know which tiles of the picture go in what place?

Ohh it happened automatic for me.
2017-11-6
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Oracle Miata
Captain
Flight distance : 3759829 ft
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Same here on my IPhone 6.  Looks like there’s a pattern.
2017-11-7
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Floyd-Spark
lvl.3
Flight distance : 52644 ft
Hong Kong
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Same here, it nearly finishes stitching and then crashes. iPhone 6. Deleted app, cleared cache, turned off background app refresh, tried again tonight and still crashes. Please help.
2017-11-7
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Oracle Miata
Captain
Flight distance : 3759829 ft
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United States
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Maybe moderators could jump in here and give a reply.
2017-11-7
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GoWyo1
lvl.1
Flight distance : 138 ft

United States
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Same problem except I’m more ancient. iPhone 5s. But otherwise exactly the same.
2017-11-7
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Oracle Miata
Captain
Flight distance : 3759829 ft
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United States
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Welcome to the 6 and under club, 1 gig or less of RAM required.  But hey, at least there not androids.
2017-11-7
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RoyTeo
lvl.2
Flight distance : 45194 ft
Singapore
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I'm using android 6..when I press the play button and select the sphere photo, it doesn't whet stitch..it just auto exit back to the main screen..ver 4.1.15
2017-11-8
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dakeeper
lvl.1
Australia
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same here. iPhone 6
2017-11-8
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tcase
lvl.3
Flight distance : 988 ft
United States
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Same here IPhone 6 Plus
2017-11-12
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Ozziebattler
Second Officer
Flight distance : 5341982 ft
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Australia
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Same here Iphone 6
2017-11-12
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wilsob0
lvl.1
Flight distance : 22303 ft
Brazil
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Same here Iphone 6 Plus
Waiting solution DJI ???
2017-11-15
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DJI Elektra
Administrator
China
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When it come to app crashes, please clean up the memory of your phone and save enough space for the sphere photo. In addition, please update your app to the latest version.
2017-11-15
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Cookster670
First Officer
Australia
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So can anyone get it to work on an iPhone ?

My 6plus, same issue.

I closed every app on the phone other than Go4, still crashes.     Guess we are waiting for the next version then....
2017-11-16
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micmoor-dji
lvl.1
Flight distance : 49373 ft
United States
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This is fixed for me in DJI Go 4.1.18 that just released.
2017-11-19
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Malakai_UK
Captain
Flight distance : 287356 ft
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micmoor-dji Posted at 2017-11-19 12:08
This is fixed for me in DJI Go 4.1.18 that just released.

not for me, just tested it and it still crashes at the end. Will try reinstalling in a minute.
2017-11-19
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dakeeper
lvl.1
Australia
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app update claims to fix it but it won't seem to stitch existing stored pano images. stuck at like 25% ... not 95% like before!
2017-11-19
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micmoor-dji
lvl.1
Flight distance : 49373 ft
United States
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dakeeper Posted at 2017-11-19 23:03
app update claims to fix it but it won't seem to stitch existing stored pano images. stuck at like 25% ... not 95% like before!

I was able to stitch two stored sphere panos. Fingers-crossed for you.
2017-11-20
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dakeeper
lvl.1
Australia
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same result after the app update and capturing a new pano. crashes at 95%. anyone else succeed?
2017-11-23
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fans22803694
lvl.1
United States
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Stitch works only on horizon & vert...sphere no luck. Latest update installed, bummer!
2017-11-25
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nullr0ute
lvl.1
Flight distance : 14941 ft
Netherlands
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Same on Google Pixel. I now use the Theta app to stich the photos together.
2017-11-26
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fans3ecef714
New

Germany
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Same with IPhone7plus...Hope DJI will react and provide a version of djj go4 that works, soon !
2017-12-17
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flygirl72
lvl.2
United States
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nottuppaware Posted at 2017-11-5 15:05
Load up the images and stitch them together using the Stereographic projection setting.

I don't get a sphere. What am I doing wrong?

2018-8-20
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Greg F
Captain
Flight distance : 944308 ft
Australia
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Think a few people are having this issue with older phones...  
2018-8-20
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kamal-assaffa
lvl.2

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same goes for me too...its reaches about 80% stitching and failed
2018-8-26
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Northwood
Captain
Flight distance : 1264426 ft
Canada
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kamal-assaffa Posted at 2018-8-26 06:12
same goes for me too...its reaches about 80% stitching and failed

You'll get better results using a computer based application like ICE....  you dont get hi res off the phone...  I have a 7plus and it works fine however, so perhaps this is a limitation of the older hardware.
2018-8-26
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djiuser_pte5wPMFqV8d
lvl.2
Flight distance : 8747 ft
United States
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I have an iPhone X and have tried several times and stitching process just freezes
2019-1-15
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