Hi all, I crashed my 2nd Mavic Pro on Oct 24 , 2017 during my Canada tour in Quebec. It happened about 15 mins the tour bus was leaving the city and I didn't get enough time to search it. If any DJI user (or your know someone) from Quebec in this forum, I'd like to get help to get it back. I will provide detailed location and would like to reward USD 500 as long as I can get it back with memory card inside even the drone may not survive in the rain or snow by now. Thanks in advace. -Nigel-

Really sorry to hear that. if you dont mind me asknig, how did it crash in the first place? As in what were you doing that you weren't able to get it back in time before your bus?

Hi Nigel, I’m from Quebec City, meaby I can help?

rshah921 Posted at 2017-11-6 08:47
Really sorry to hear that. if you dont mind me asknig, how did it crash in the first place? As in what were you doing that you weren't able to get it back in time before your bus?

I was calling it back to me and there is a wall about 10 feel height in front of me. It was hovering right in front of me about 15m away. I flied it towards me and it was strange that drone front sensors didn't detect the wall and crashed into it and drops below.

lucrousseau Posted at 2017-11-6 09:22
Hi Nigel, I’m from Quebec City, meaby I can help?

Thanks a lot for reply. I was trying to get a contact in Quebec who may be able to search and no clue how to find. Can I get your email to send the pictures of location ? Or please kindly email your contact number to aung20@hotmail.com so that I can whatsapp them to you. Cheers. Nigel

Really sorry for the crash. If you have any questions about the crash, you can contact our support support@dji.com to make a data analysis. And I really hope you can get the drone and SD card back, best wishes for you.

DJI Thor Posted at 2017-11-7 00:22
Really sorry for the crash. If you have any questions about the crash, you can contact our support  to make a data analysis. And I really hope you can get the drone and SD card back, best wishes for you.

Thanks for kind wishes. I have logged the case with online support and waiting reply from DJI to guide me how to send the flight record for data analysis.