I sent my P3S off for repair and now on the enquiry screen, there is another serial number. Any reason why?


New one...

P5BDDL 17040435

Thanks.

I think what you post is the SN of camera.  You need to fill your Product Body SN on the online repair request.

DJI Elektra Posted at 2017-11-11 01:02
I think what you post is the SN of camera.  You need to fill your Product Body SN on the online repair request.

Its been repaired and will be sent back, just wondering about the new code.

Whats Real Life Posted at 2017-11-11 01:57
Its been repaired and will be sent back, just wondering about the new code.

Please provide me your case number so I can check the details for you.

DJI Elektra Posted at 2017-11-11 02:21
Please provide me your case number so I can check the details for you.

CAS-1109046-X4R0H0

Whats Real Life Posted at 2017-11-11 02:24
CAS-1109046-X4R0H0

I just check your case, the whole drone will ship with UPS. The SN in the e-mail represents different parts of the drone.  

DJI Elektra Posted at 2017-11-11 02:59
I just check your case, the whole drone will ship with UPS. The SN in the e-mail represents different parts of the drone.

Thats cool then. Cheers!