Quick shot playback problems with DJI Go 4
1820 7 2017-11-16
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Jyunte
Second Officer
Flight distance : 2103150 ft
United States
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I'm using the latest DJI Go 4 app, iOS 11.1.1 on my iPad Pro 10.5". My Mavic Pro is fully up to date with the latest firmware. In fact, the only thing that's changed recently, was the update to the latest DGI Go appna week or so ago.
I don't use the QuickShots feature very often, but tried some Dronie shots this afternoon. When I went to review the auto-created shots, the thumbnails are correct, but the videos on the iPad are black video, but each has a music track... Basically, there's no Dronie shot!

If I tell the DJI Go 4 Editor to download the processed video to the iPad, it correctly processes the video, but randomly changes the music from that on the preview! This happened for each of the three Dronie videos I shot today.


If I force close the DJI Go 4 app, and restart it, multiple times, the Dronie shots will sometimes appear normally.

Anyone else having this problem?
2017-11-16
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fans50d99260
New

Australia
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I have the same problem. Dji go 4 latest version, current version of iOS , iPhone 7 Plus but use a spark. Closing and re entering app seems to renew the video image and works that single video. If you try a new video same problem
2017-11-17
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Jyunte
Second Officer
Flight distance : 2103150 ft
United States
Offline

fans50d99260 Posted at 2017-11-17 15:17
I have the same problem. Dji go 4 latest version, current version of iOS , iPhone 7 Plus but use a spark. Closing and re entering app seems to renew the video image and works that single video. If you try a new video same problem

Mabe DJI Thor can look into this bug?
2017-11-17
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fans34ffe210
lvl.1
Flight distance : 140161 ft
United States
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I am having the same problems with black videos in the editor taken with Quick shot ( Rocket ) using IOS 11.1.2, DJI GO 4 v4.1.18 and Mavic Pro
2017-11-18
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Andicot
lvl.2
Flight distance : 1137044 ft
Italy
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I have same problem, with previous version of DJI GO app and also with latest version 4.1.18. The phone is iPhone 7 with iOS 11.1.1. New feature = no feature....
2017-11-19
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Monkey007
Core User of DJI
Flight distance : 73775046 ft
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Australia
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I have a different problem: After updating to 4.18.1, I noticed Quick Shot is only 'intermittently' available in the intelligent flight menu for shooting
2017-11-21
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fansf5a0ef5f
lvl.2
Flight distance : 427592 ft
Philippines
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Has anyone ever seen this feature working??? Tested on iPhone 5s (latest IOS, DJI Go app, firmware...). Preview works fine but rendered video is total crap. Had to use screen capture tool to get at least some result to show. Tested on Android. Not even preview worked: Samsung S4: app crashed systematically. Sony Xperia Z3 tablet compact: video not playable. It must be some fake feature built in by some drunken developer?
2017-12-21
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A CW
Captain
Flight distance : 13864580 ft
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United Kingdom
Online

Works perfectly on my iPhone 7+ and Mavic Platinum
2017-12-21
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