OzMerlin
lvl.1
Australia
Offline
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Honestly,
Is anyone at DJI actually looking at these firmware issues?
The level of contempt being shown to customers, some of which like myself have spent literally hundreds of hours trying to repair the damage done by faulty firmware is bordering on criminal.
I've swapped batteries, ( one of which is now permanently damaged), software, computers, apple devices, android devices, cables, SD cards - you name it.. Downgraded, upgraded, changed the order of turning things on and off, whatever.
I've tried every combination I believe is possible.
Nothing works, and I've lost thousands in work secured, and potential work I am now unable to perform.
DJI's answer..
Send it back at MY EXPENSE to have them charge me for what they broke, at MY EXPENSE.
In the real world, it's called fraud, and/or theft.
Just when is a relevant Government Authority going to take action given DJI simply refuses to admit culpability, ( Not surprising given the amount of money that would be involved in a
damages suit )?
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