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No mic on nexus 6p
685 7 2017-11-17
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Mark David
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Cayman Islands
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I am not able to do any recording OSMO. The error I am getting is: Cannot record video, allow DJI go access your mic. I did the firmware update to 1.6.0.80 and using DJI 3.1.22. I am able to take pictures using the picture button but the video button I am getting the error above.

Please Help!
2017-11-17
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DJI Elektra
Administrator
China
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Mark, did you allow DJI GO access your mic? Or you can try to reinstall your app and see if it solves the problem.
2017-11-17
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Mark David
New
Jamaica
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Hey Elektra,

Yea i did give it permission to mic, and yes i uninstall and reinstall the app and same problem. I am wondering because I am running the oreo 8.1 beta why this is happening.
2017-11-18
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DJI Mindy
Administrator
Flight distance : 7 ft
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Mark David Posted at 2017-11-18 03:32
Hey Elektra,

Yea i did give it permission to mic, and yes i uninstall and reinstall the app and same problem. I am wondering because I am running the oreo 8.1 beta why this is happening.

We request Android 4.1.2 and above.
Please change to this system to see if the problem persists.
2017-11-20
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fansd09cfa7b
New
United States
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Exactly my problem on pixel on beta
2017-11-26
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DJI Mindy
Administrator
Flight distance : 7 ft
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fansd09cfa7b Posted at 2017-11-26 20:34
Exactly my problem on pixel on beta

Well, why don't you install Android system? DJI Go only supports iOS and Android system at the moment.
2017-11-27
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fansd09cfa7b
New
United States
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@dji Mindy..do you even know what we're talking about? Please do some research before you respond.. thank you!!
2017-11-27
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DJI Mindy
Administrator
Flight distance : 7 ft
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fansd09cfa7b Posted at 2017-11-27 08:27
@dji Mindy..do you even know what we're talking about? Please do some research before you respond.. thank you!!

I'm sorry for my response, my bad.
There may be some compatibility issue between APP and beta Android system.
We also have HID feature, which means you can use the native Camera APP in your phone to take pictures or videos, Osmo Mobile could just be a stabilizer, the Shutter Button in the handle can be used to control the volume button in your phone, thereby to trigger the shooting.
Our engineers will keep improving our APP to make it compatible with more system and more mobile devices. Thank you for the understanding.
2017-11-27
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