I need to know how can i connect my crystalsky to my computer, thanks all

Please connect CrystalSky to your computer via USB cable, your computer will install the Drive of CrystalSky automatically.
Then click the bell icon on the right upper corner of CrystalSky, and then tap “USB connected” at the left side and then “TURN ON USB STORAGE” on the screen.
Please let us know if you have further query.

DJI Mindy Posted at 2017-11-20 22:58
Please connect CrystalSky to your computer via USB cable, your computer will install the Drive of CrystalSky automatically.
Then click the bell icon on the right upper corner of CrystalSky, and then tap “USB connected” at the left side and then “TURN ON USB STORAGE” on the screen.
Please let us know if you have further query.

Thanks a lot, have a great day

I need to know how to buy crystal sky battery and charger, thanks

Arpin Posted at 2017-12-7 06:12
I need to know how to buy crystal sky battery and charger, thanks

Hi, Arpin, you can purchase battery in our online store:
https://store.dji.com/product/crystalsky-cendence-intelligent-battery
CrystalSky is compatible with many chargers, please check the following list:

DJI Mindy Posted at 2017-12-8 02:08
Hi, Arpin, you can purchase battery in our online store:
https://store.dji.com/product/crystalsky-cendence-intelligent-battery
CrystalSky is compatible with many chargers, please check the following list:[view_image]

Many thanks i already got it from DJI store

Arpin Posted at 2018-1-18 10:20
Many thanks i already got it from DJI store

Thanks for coming back to us, hope you have a great time with it.

DJI Mindy Posted at 2017-11-20 22:58
Please connect CrystalSky to your computer via USB cable, your computer will install the Drive of CrystalSky automatically.
Then click the bell icon on the right upper corner of CrystalSky, and then tap “USB connected” at the left side and then “TURN ON USB STORAGE” on the screen.
Please let us know if you have further query.

Hi Mindy,

Can you take a screenshot of where the BELL is and on what screen.
The reason I ask it the black light as failed again on my CS Ultra and I’m trying to get some edited video off it before I return it back to DjI Australia

Forestjim Posted at 2018-1-21 21:03
Hi Mindy,

Can you take a screenshot of where the BELL is and on what screen.

Sir, I'm so sorry for the late response, here you are, please check the screenshot below and let me know if you need any further assistance.

Hello Mindy,

I can not find the videos or the photos in the folders, if I have linked the CS to the PC ???? Can not get the recordings on my PC ????

Is it also possible to move the created vidoes and photos on the CS to the SD cards.

Bryan

DJI Bryan Posted at 2018-1-26 05:37
Hello Mindy,

I can not find the videos or the photos in the folders, if I have linked the CS to the PC ???? Can not get the recordings on my PC ????

Hello Mindy,

Find it !!!!!!

DJI Mindy Posted at 2017-11-20 22:58
Please connect CrystalSky to your computer via USB cable, your computer will install the Drive of CrystalSky automatically.
Then click the bell icon on the right upper corner of CrystalSky, and then tap “USB connected” at the left side and then “TURN ON USB STORAGE” on the screen.
Please let us know if you have further query.

Where do you find the driver if it doesn't auto install?

Geometric Surveys Posted at 2018-8-4 11:48
Where do you find the driver if it doesn't auto install?

Hi there, sorry for my late response because of the holiday, you can try to connect several times to see if the driver cannot be installed automatically, this issue has not happened, if it is, we will need to verify with our engineers if the driver can be installed manually. May I know if you have any problem with CrystalSky?

I have connected the Crystal Sky to my PC. Crystal Sky is NOT recognized. NO driver is automatically installed, and there is NO bell icon in the top left screen of the Crystal Sky.