PROBLEM: DJI Go 4 - 4.1.18 No speed, no height, no nothing, but...
24156 247 2017-11-19
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djiuser_dLBMzkV
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guidoec Posted at 2017-11-19 11:44
I can confirm it too. No battery status, no speed, no altitude, nothing... All this with OTG cable. Although with WiFi to RC and WiFi to drone seems to work alright.

Rolled back to 4.1.15 and everything is working fine.

How do I rollback the update so I no longer have the issues with my batteries not showing hight speed and distance as well as sensors not working?
2017-11-21
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Beejay81
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fans88a891a9 Posted at 2017-11-21 14:37
just update my firmware , before read this post, now i don´t to try it,
i don´t kno how to downgrade the firmware, any help please, i just thinking to return my spark
Thanks

The current firmware for spark and RC is fine....  it is recent 4.1.18 version of the app. that we are complaining about.

If you want to use CE restricted, all on wifi and are happy with 200m range then there is no problem. v4.1.18 should be mostly ok.

If you want to use OTG cable for stable video, and push the range on CE (or FCC where/how you can )  then youll need to find the apk for version for 4.1.14 or 4.1.15 if you want OTG use ( posted link before) (on Android for me anyway)  
2017-11-21
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djiuser_dLBMzkV
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guidoec Posted at 2017-11-19 11:44
I can confirm it too. No battery status, no speed, no altitude, nothing... All this with OTG cable. Although with WiFi to RC and WiFi to drone seems to work alright.

Rolled back to 4.1.15 and everything is working fine.

How do I rollback the update so I no longer have the issues with my batteries not showing hight speed and distance as well as sensors not working?
2017-11-21
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Beejay81
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Get the APK from apkmirror website (link posted before) uninstall current app, clear app cache.  Use file manager program or such (Astro for eg) to find APK for earlier version... Install.  Don't let it update
2017-11-21
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guidoec
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djiuser_dLBMzkV Posted at 2017-11-21 15:34
How do I rollback the update so I no longer have the issues with my batteries not showing hight speed and distance as well as sensors not working?

Dude people already answered you. No need to quote 100 times.

Download the APK from APKmirror.
2017-11-21
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djiuser_eTzQuFA
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guidoec Posted at 2017-11-21 23:09
Dude people already answered you. No need to quote 100 times.

Download the APK from APKmirror.

I'm a noob at this. Once you've gone back to an earlier go app how do you stop it automatically updating on android. Any help would be much appreciated.
Nick
2017-11-22
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fans88a891a9
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Beejay81 Posted at 2017-11-21 15:33
The current firmware for spark and RC is fine....  it is recent 4.1.18 version of the app. that we are complaining about.

If you want to use CE restricted, all on wifi and are happy with 200m range then there is no problem. v4.1.18 should be mostly ok.

got it , now OTG is working again, thanks
i don´t understand why DJI try to disable the OTG feature?
2017-11-22
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sibu
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S-e-ven Posted at 2017-11-19 09:26
To complete this:

I have updated my Huawei Mediapad from 4.1.15 to 4.1.18

How did you downgrade to 4.4.14 ? there is no such option in the menu
2017-11-22
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S-e-ven
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sibu Posted at 2017-11-22 09:35
How did you downgrade to 4.4.14 ? there is no such option in the menu

delete/uninstall 4.4.18, install 4.4.14

only sync your flights before, if you wanna save then for sure!
2017-11-22
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S-e-ven
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djiuser_eTzQuFA Posted at 2017-11-22 02:17
I'm a noob at this. Once you've gone back to an earlier go app how do you stop it automatically updating on android. Any help would be much appreciated.
Nick

Set the update option in playstore from (approxiamtely) "auto update in wifi" to "do not auto update".
And after that, you need to always "not update DJI Go 4", till there is a version you want!
2017-11-22
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thanks guys...will try this out....definitely the SPARK current version has issues with Wifi disconnection, RC disconnect in mid air and bad video signal within 20 meters ! !

is there any use of a drone without these primary functions ))
2017-11-22
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S-e-ven
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sibu Posted at 2017-11-22 20:59
thanks guys...will try this out....definitely the SPARK current version has issues with Wifi disconnection, RC disconnect in mid air and bad video signal within 20 meters ! !

is there any use of a drone without these primary functions ))

https://www.apkmirror.com/apk/dj ... o-4-4-1-14-release/
2017-11-22
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Viking-Pilot
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S-e-ven Posted at 2017-11-20 16:55
I assume, you are using your CS with OTG, right?
So wait a bit for that update to come.
Isnt DJI telling, to use it in wifi mode?

I'm still flying on the 1.0 app version, I have not received the update yet...and seeing what kind of issues the newer version is packed with I don't think I want to update my app...
2017-11-23
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Updated to 4.1.18 this morning.. It started, then hoverd like 3" off ground then started flying erratically and hopping all over the ground! I tried to land but it wouldn't ended up flying up and into tree, crashed, and would not stop! It was running upside down all over the ground! All  scratched up, lost a prop, light... It's all messed up! I have insurance bit I don't think I should have to use it for a software issue.. Can DJI Electra chime in?
2017-11-23
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Un33kone
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Here is video
2017-11-23
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S-e-ven
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Un33kone Posted at 2017-11-23 08:28
Updated to 4.1.18 this morning.. It started, then hoverd like 3" off ground then started flying erratically and hopping all over the ground! I tried to land but it wouldn't ended up flying up and into tree, crashed, and would not stop! It was running upside down all over the ground! All  scratched up, lost a prop, light... It's all messed up! I have insurance bit I don't think I should have to use it for a software issue.. Can DJI Electra chime in?

Do you have a video?
I just try not to forget to start it with video capturing.
In case something (like my hovering into ground) happens!
2017-11-23
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S-e-ven
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Where, please?
2017-11-23
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Un33kone
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Ago.. Been trying to upload it just keeps spinning it's only 18sec long??
2017-11-23
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rxdeath
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DJI Elektra Posted at 2017-11-20 23:19
Sorry for the trouble it brings. Please note that we can not locate the problem if you do not provide the data. Any new question, you can inform us.

this is one of the laziest, most ridiculous answers i've seen from support staff from nearly any company.  we told you what was wrong, get your app devs to work on it, we shouldn't have to nurse your lazy company along.  we paid a lot for our devices, when the problem is described this clearly and effecting this many users -- its YOUR job to figure it out and resolve it.  if your devs can't locate your problem then fire all your devs and get real programming staff.
2017-11-23
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S-e-ven
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Un33kone Posted at 2017-11-23 11:49
Ago.. Been trying to upload it just keeps spinning it's only 18sec long??

You are trying to upload it to the Forum directly?
Isn't that only possible with pictures?
Put it on youtube, vimeo,..... And link it, please
2017-11-23
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2017-11-24
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djiuser_Kf4iPA3
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I think it's time to ask - why is DJI keeping this update in the playstore?
Looks like there's enough in there for DJI to be forthcoming, admit failure, and remove this update from the playstore. Come back with a working 4.1.19...
2017-11-24
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S-e-ven
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Un33kone Posted at 2017-11-24 02:44
https://youtu.be/tcegLJMLezI

You should check the record, the stick movements.
On my "weird" behaving Spark, it is easy to spot, that it is not responding.
since 100% up or down should get you a visible reaction up or a landing in that 'height'!
2017-11-24
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SuperDrone
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there just been an update for android same version though, probably bug fixing patch :] cheers DJI
2017-11-24
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Throughout this thread, people are talking about 4.1.18 not working and jumping back to 4.1.15.  What about intermediate versions?  I'm using 4.1.17 with wifi on an iPhone 8 and having no issues so far.  4.1.18 is available on iOS, but thanks to this thread I have not downloaded it.
2017-11-24
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S-e-ven
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DronerX Posted at 2017-11-24 09:17
Throughout this thread, people are talking about 4.1.18 not working and jumping back to 4.1.15.  What about intermediate versions?  I'm using 4.1.17 with wifi on an iPhone 8 and having no issues so far.  4.1.18 is available on iOS, but thanks to this thread I have not downloaded it.

this is mainly a android 4.1.18 topic.
we dont have a 4.1.17 for android!

edit: but there are some issues on the iOS version, too.
If I remember that right
2017-11-24
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S-e-ven Posted at 2017-11-24 09:23
this is mainly a android 4.1.18 topic.
we dont have a 4.1.17 for android!

Thanks S-e-ven.  I missed that.  I probably still won't download 4.1.18 for iOS, just in case.
2017-11-24
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SuperDrone Posted at 2017-11-24 06:21
there just been an update for android same version though, probably bug fixing patch :] cheers DJI

Are you sure about that? my playstore shows "updated Nov. 21", I don't see anything newer.
If you got another build update on top of the existing one, let us know how your OTG works...
2017-11-24
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Un33kone
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And video of the crash !! I don't believe I should use my last insurance claim due to bad software..
2017-11-24
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rxdeath
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djiuser_Kf4iPA3 Posted at 2017-11-24 03:14
I think it's time to ask - why is DJI keeping this update in the playstore?
Looks like there's enough in there for DJI to be forthcoming, admit failure, and remove this update from the playstore. Come back with a working 4.1.19...

nailed it.  i couldn't agree more, didn't really think about this, but they really need to dump .18 entirely and bring back .15 in the app store until they come up with something that works correctly.
2017-11-24
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4.1.18 another update release to Play Store, Buil number from 2027948 updated to 2027952. Should be bug fix but I haven't tried it yet.
2017-11-24
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S-e-ven
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rickysuperdog Posted at 2017-11-24 17:37
4.1.18 another update release to Play Store, Buil number from 2027948 updated to 2027952. Should be bug fix but I haven't tried it yet.

And are you going to? For the team?
2017-11-24
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S-e-ven
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djiuser_Kf4iPA3 Posted at 2017-11-24 12:37
Are you sure about that? my playstore shows "updated Nov. 21", I don't see anything newer.
If you got another build update on top of the existing one, let us know how your OTG works...

That is probably google : "not for everyone at the same day"
2017-11-24
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S-e-ven
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Oh, I just see, 'my' playstore is offering a Nov. 20 version
I did start this topic on nov. 19, how did I get 4.1.18 on Nov. 18 then?
Questions, questions, ......
2017-11-24
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guidoec
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The first 4.1.18 version was released the 17th of November.
2017-11-24
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S-e-ven
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guidoec Posted at 2017-11-24 20:10
The first 4.1.18 version was released the 17th of November.

How many versions did they release till now then?
Or is the date in playstore not  tellin the app release date?
I'm gettin confused!
Did DJI bug fixed between Nov. 17 and Nov. 20 without mention that, minimum in the topics about the Aoo here in the forums?
Is the Nov. 24. Version now another Bug fix? Needed for the big fixed Version from day xx?
I for sure will wait a little longer, befor I ever try a 4.1.18 again

And:  Has someone installed it yet, or wanna do and test the OTG abilities of this fixed bug fixed version?
Any takers?
2017-11-24
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S-e-ven
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S-e-ven Posted at 2017-11-24 20:28
How many versions did they release till now then?
Or is the date in playstore not  tellin the app release date?
I'm gettin confused!

Oh, btw:

I may have tested it, accidentelly, on my Huawei mediapad M3.

I have installed yesterday .14, .15 and .18, all from apk mirror.
And the dji.go.v4_4.1.18-2027948 seemed to work in a short test without flying.
Will try later (I just only checked the OTG display workability)
2017-11-24
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DJI Elektra Posted at 2017-11-20 23:19
Sorry for the trouble it brings. Please note that we can not locate the problem if you do not provide the data. Any new question, you can inform us.

I just helped my friend in South Carolina roll back to version 4.4.1.15  His Spark would only respond to return home  on wifi or OTG in  4.4.1.18 on his andriod phone. He had no problems  with 4.4.1.15, he hasonly had  the spark a week and had no issues  on 10 flights with either wifi or OTG.  He will try tomorrow with the old version. I will let you know how it goes.  In the mean time I will not up grade my app on my tablet or phone till DJI posts a fix.
This really makes me very unhappy, ibought him the Spark as a gift because I liked it so much.
2017-11-24
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DJI Elektra Posted at 2017-11-20 23:19
Sorry for the trouble it brings. Please note that we can not locate the problem if you do not provide the data. Any new question, you can inform us.

Elektra,

I can confirm that when using OTG with 4.1.18 it does not display telemetry data.

It flys OK and provides video signal but no telemetry.

If you remove the OTG and connect via wifi it is OK and the telemetry works.

OTG works fine on my Crystal Sky monitors but they are running version 4.1.14.

Your engineers should be able to replicate this easily it is consistent across all android devices.

Cheers Brian
2017-11-24
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S-e-ven Posted at 2017-11-24 20:34
Oh, btw:

I may have tested it, accidentelly, on my Huawei mediapad M3.

I am looking forward to the results of your further testing! And should it turn out that there really is a fixed version available, there should be an announcement about it seeing the strong emotions that the faulty version has caused.
2017-11-25
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