Robertneumann19
lvl.3
Flight distance : 1766394 ft
Poland
Online
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DJI Mindy Posted at 2017-11-20 21:10
I understand your request very much, but please forgive me that I have no right to provide compensation directly to you, your request has been escalated to the team, I will also keep you updated once I hear back from them, thank you.
I still expect the resolution which will satisfy both parties, not only you.
I will repeate again: I was cheated by DJI support saying there was no faults. My proofs state clearly the device was not working properly and should have been repaired or replaced under warranty conditions first time I reported it. |
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