New battery can not be charging and can not working
1221 2 2017-11-22
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Garrett4
lvl.1

United Kingdom
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Hi, everyone.

I was just trying to use a Matrice 100 aircraft. The drone seams to be left unused for a long time. But no body uses it before. All of the items are packed nicely.  

The problem came when I tried to charge the intelligent battery (TB47D) with charger (A14-100P1A). No LED is on or is blinking. And I also failed powering on the battery-no LED is on either. When I charged the remote controller with the same charger, the controller is charged nicely.

Are there any problem with the battery? Is this happens to anyone else?

2017-11-22
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ric84
New

United Kingdom
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Hi, I have exactly the same problem...anyone know how to solve this? Thanks
2017-11-23
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DJI Mindy
Administrator
Flight distance : 7 ft
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If the battery has not been used for a long time, it may be over-discharged.
If it is still in warranty period, please send in for diagnosis and repair, thank you.
2017-11-23
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