DJI Thor
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Flight distance : 13602 ft
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Sofrito Posted at 11-27 10:08
My drone was awesome, BUT
My drone was awesome, great resolution and easy to use. After about a month and less than a dozen trips however, the propeller arm fell apart due to something loosening up inside of the joint and the drone was unusable. *There was no crash, impact, or hard landing* at all. It's been over a month since I reported this, was initially told that my warranty would cover it but then later told it wouldn't. Regardless, after paying $1200 for the drone I need it to be fixed and willing to pay. DJI keeps promising to seen instructions and a RMA, but 1 month later still don't have that. Very disappointing and frustrating to pay that much and get such bad service.
Hi Sofrito, after checking with our relevant team, they have resent you the shipping label as PDF file via e-mail. Please kindly check the inbox/ junk mail box from your e-mail, thanks.
If you need further assistance, please feel free to let us know. |
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