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491 14 2017-11-23
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Itsfaultyagain!
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Flight distance : 780285 ft
South Africa
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2017-11-23
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Itsfaultyagain!
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Flight distance : 780285 ft
South Africa
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2017-11-23
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Woe
Captain
Flight distance : 4006470 ft
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United States
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Looks like a lot of disgruntle people.
2017-11-23
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DocAraxá
First Officer
Flight distance : 202283 ft
Brazil
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Dear Itsfaultyagain!,

I will post some words here and I believe you will not like them.
I can see you have some issues with DJI.
So many of us knows that customer services need improvements.
DJI is not the best but not even the worst company in the entire world.
But it produces the best drones in the moment.
I understand forums are free places; but you will not manage anything granting everyone your rage against the machine.
I don’t believe the moderators and admins are the owners of DJI and they are very polite and I assume they try, as they can. But with all limitations.
I guarantee you that without calm discussions showing and seeing all sides of the coin you will not be able to solve anything, and will have no one’s help.
Of course, if you fell you are treated with dishonesty you must find legal ways to fix the mess.
But sure, despite of this, the stones will continue rolling.
I had issues with my Mavic.
And I am from Brazil. I have no one to help me.
The problem I had was hardware problem.
I was unfortunate.
But it is no one’s fault. I brought the problem here and had many help: the respect, worries and good wishes from my pilot colleagues.
I wish you can find a way to solve your problem.
Let us know if we could help; here are the best pilots in the world! And quite all of them are extremely easy to achieve.
So, I wish you luck.
Don’t consider me an enemy or a DJI guy!
I am just a user, that had suffered once but let it go!
Thanks for reading.

2017-11-23
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Itsfaultyagain!
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Flight distance : 780285 ft
South Africa
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2017-11-23
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Itsfaultyagain!
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Flight distance : 780285 ft
South Africa
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2017-11-23
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DocAraxá
First Officer
Flight distance : 202283 ft
Brazil
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Awful experience!
I wish you could solve this!
The problems with the gimbal and camera on Mavics are becoming a worrying situation.
I wish DJI would improve this hardware.
Update us and, again, I wish you luck!
2017-11-23
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Itsfaultyagain!
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Flight distance : 780285 ft
South Africa
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2017-11-23
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DJI Elektra
Administrator
China
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Itsfaultyagain! Posted at 2017-11-23 03:24
I hear what your saying, but something that is taking over 3 months plus should only take two weeks.

I'm on holidays in South Africa, with the most beautiful views and this is what i get to video it with.

It is really abnormal that your camera act in that way. Please tell me the version of your mavic. What is the firmware of your drone? Did you crash your drone before? Sorry to hear that you can not shoot the beautiful view during vacation and we are willing to help you solve the problem.
2017-11-24
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Itsfaultyagain!
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Flight distance : 780285 ft
South Africa
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2017-11-24
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Itsfaultyagain!
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Flight distance : 780285 ft
South Africa
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2017-11-24
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doZer the ogre
lvl.2
Flight distance : 78563 ft
United States
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i got nothing bad to say yet...
2017-11-24
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rolling56
Captain
Flight distance : 138310 ft
United States
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doZer the ogre Posted at 2017-11-24 03:08
i got nothing bad to say yet...

ya me either. I have 2 Mavic pros and the only problem i have had so far was caused by me.........so far.

Good luck to the OP.
2017-11-24
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
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I have had my Mavic for almost a year and I have used the European service centre once and had no issues with the service at all.

To the OP I see a number of post from you about your poor experience with your Mavic(s) and I do understand your frustration but I would like to encourage you to take any help being offered to you to support you in trying to resolve your issue. The admin's on this site IMO are and will give genuine help and support where ever they can.
2017-11-24
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gusgus94
lvl.1

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DO NOT BUY THE SPARK!!!!

I bought the spark and it was working okay. Connecting my phone directly to the remote using the micro usb caused problems. After take off it wouldn't register that it took off even though I could fly it around... then I wouldn't be able to land it because it didn't know it had taken off on my phone.

One day when flying it out using the remote I got out about 500 feet and was only about 200 to 300 feet up before it immediately lost connection and never came back. Usually it would tell me that connection is week before it would lose connection entirely and usually it wouldn't get to that point until I would be about at least 1500 feet out. Whenever it would lose connection it would just come back immediately. This time it lost connection it never came back and I couldn't find it.

Worst $400 I ever spent. Do not buy it.
2018-4-29
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