Restricted access glitch preventing me from clicking Yes
1926 16 2017-11-23
Uploading and Loding Picture ...(0/1)
o(^-^)o
fansd3d224f5
New
United States
Offline

I’ve only been using this drone for a few days. I am at the beach near oceana air base. There is some warning coming up about class E restricted airspace. There is some other warning on top of it. The 2 conflict and I CANNOT CLICK THE YES OPTION because of this glitch. I can’t see what I’m doing but it will let me fly. I can’t tell you how frustrating this is. Please either fix this or tell me how to fix it.
2017-11-23
Use props
fansd3d224f5
New
United States
Offline

2017-11-23
Use props
DJEyeintheSky
lvl.1
New Zealand
Offline

Have you tried re-downloading the app? or even updating it if available?
2017-11-23
Use props
zebmeat
lvl.2
Flight distance : 97802 ft
United States
Offline

This is an issue with dji go 4 version. 4.1.18. It has been reported to dji by myself and others.  This needs to be addressed quickly, as it is a safety issue
2017-11-23
Use props
nottuppaware
Second Officer
Flight distance : 70745 ft
Australia
Offline

Looks like a auto layout issue on IOS. Do you have another device you can use until they fix it?
2017-11-23
Use props
djiuser_CkXKqN4
New
United States
Offline

8 people here and all iOS unfortunately. At least I know it’s not me. Thanks!  
2017-11-23
Use props
Anthony566
Second Officer
Flight distance : 2488944 ft
United Kingdom
Offline

Just revert back to the previous version of GO4 and you will be fine until they fix ithe.
2017-11-23
Use props
djiuser_CkXKqN4
New
United States
Offline

Downgrading an app in iOS bot really an option
2017-11-23
Use props
zebmeat
lvl.2
Flight distance : 97802 ft
United States
Offline

Dji admin on this forum found a fix.  On iphone/ipad, go to settings/display & brightness and change display from zoomed to standard.  Fixed the issue for me!
2017-11-23
Use props
DJI Elektra
DJI team
Hong Kong
Offline

djiuser_CkXKqN4 Posted at 2017-11-23 16:38
8 people here and all iOS unfortunately. At least I know it’s not me. Thanks!

Did you had the same situation? Please tell me the version of your app and provide a screenshot of the error message. Thanks for your cooperation.
2017-11-24
Use props
DJI Elektra
DJI team
Hong Kong
Offline


Please tell me the version of your app and the model of your mobile device. Did you try to reinstall your app?
2017-11-24
Use props
zebmeat
lvl.2
Flight distance : 97802 ft
United States
Offline

DJI Elektra Posted at 2017-11-24 00:22
Please tell me the version of your app and the model of your mobile device. Did you try to reinstall your app?

The option to change from zoomed to standard does not exist on the iphone 5 SE.  I have an iphone 7, and this fix worked for me.  All people having this problem are running Dji Go 4 version 4.1.18.
2017-11-24
Use props
DJI Elektra
DJI team
Hong Kong
Offline

zebmeat Posted at 2017-11-24 06:09
The option to change from zoomed to standard does not exist on the iphone 5 SE.  I have an iphone 7, and this fix worked for me.  All people having this problem are running Dji Go 4 version 4.1.18.

Zebmeat, thanks for your update. Please try to enter the Setting, Display & Brightness, DISPLAY ZOOM, and then switch to Standard under view. The problem will be fixed in next version. Please wait patiently.
2017-11-30
Use props
djiuser_iT90QLW
New
United States
Offline

DJI Elektra Posted at 2017-11-30 04:05
Zebmeat, thanks for your update. Please try to enter the Setting, Display & Brightness, DISPLAY ZOOM, and then switch to Standard under view. The problem will be fixed in next version. Please wait patiently.

I had the same problem today.  I couldn’t click Yes on my iPhone X.  My DJI Go app is 4,1,20
2017-12-25
Use props
DJI Elektra
DJI team
Hong Kong
Offline

djiuser_iT90QLW Posted at 2017-12-25 23:35
I had the same problem today.  I couldn’t click Yes on my iPhone X.  My DJI Go app is 4,1,20

I see. Did you try the solution above? This situation will be forwarded.
2017-12-27
Use props
fanse34639cb
lvl.2
Israel
Offline

The fix for me with IPhone SE.
Update phone to latest, delete your go4 app, go to App Store and get the new go4 app,
This will allow you to click the blue circle and clear the warning:
This must be done every flight in a restricted flight zone.
Works great!
2017-12-28
Use props
fansd31db48a
New
Canada
Offline

Check out this page - https://www.dji.com/ca/flysafe/self-unlock
2020-7-7
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules