i miss the dji staff to comment on how and when the problems are fixed with the new Dji Go 4.1.18

What issues you having ?

many people - and me also- have phones or tablets with Android OS and have problems with the new App like pixelated or lagging Videos from the RC.The forum is full of User with that problem so that they downgrade to 4.1.15 or lower...

Archie9 Posted at 2017-11-26 14:43
many people - and me also- have phones or tablets with Android OS and have problems with the new App like pixelated or lagging Videos from the RC.The forum is full of User with that problem so that they downgrade to 4.1.15 or lower...

Had forwarded this issue to our engineers to check on. If it is convenient, please tell me the mobile device you are using and the OS version info. It may help to confirm. Thanks a lot.

DJI Thor Posted at 2017-11-26 20:16
Had forwarded this issue to our engineers to check on. If it is convenient, please tell me the mobile device you are using and the OS version info. It may help to confirm. Thanks a lot.

I have 3 devices.
1) HTC M8  (Android 6.0)
2) HTC 10   (Android 7.0 I believe)
3) Samsung Galaxy Edge s6  (Android 7.0 I believe)

All three ran the DJI Go 4.0 app fine and was fine running the app to fly the mavic. Lately after the most recent update around Nov 24 area, the screen on my phone has been showing extreme pixelation and in some cases, disconnects. This is the worst on the HTC M8. The HTC10 just has extreme pixelation but it at least still works.

The Samsung Galaxy Edge S7 works okay but still gets pixelation.

I have included screen shot here. I can't remember exactly if this was from my Samsung or HTC 10 now. But the pixelation is present in ALL three devices. It is laggy and pixelated. Basically it is unstable when it is like this.

djiuser_3vfO5Pa Posted at 2017-11-26 20:37
I have 3 devices.
1) HTC M8  (Android 6.0)
2) HTC 10   (Android 7.0 I believe)

I've had the exact same issue, I download DJI GO 4.1.15 via apkmirror and so far it seems to have fixed the issue.  I'm using an LG G6.

You're mistaken, as they only ask questions. You can scour this forum & there are only questions about version, phone, and "pass info on to the engineers."

+1 with a Sony Xperia XZ, with .18
I had to RTH as i lost control of the bird and the video feed stopped working, not good
.10 was perfect

Same here videolag on samsung A5 (2017)

i'm using 2 devices
1. HTC one M8
2. Huawei Media Pad

My huawei media pad works well without any issue but HTC video feed pixelated and battery info all could not show.

Same problem with samsung galaxy s2, android 7.0. It work fines with 4.1.13

I can't connect the DJI Go4 App with my brand new iPhone 8 Plus with my Mavic Pro. I did speak with Symon in live chat who took my information and said I would hear from their support team in 24-48 hours.

Hi all, the transmission issue for Android device should be resolved now. Please kindly refresh the app and try again.

Wind Junkie Posted at 2017-11-27 08:34
I can't connect the DJI Go4 App with my brand new iPhone 8 Plus with my Mavic Pro. I did speak with Symon in live chat who took my information and said I would hear from their support team in 24-48 hours.

Hi, Wind. Firstly, I would like to know if the issue is resolved now. If you are still not able to get it connected, please try to update the iOS via iTunes and test again, or try to reinstall the app, change another connecting cable, note that you need to remove the left short cable first when you plug the cable to the bottom port. See if it helps. Thanks.

DJI Thor Posted at 2017-11-30 04:31
Hi, Wind. Firstly, I would like to know if the issue is resolved now. If you are still not able to get it connected, please try to update the iOS via iTunes and test again, or try to reinstall the app, change another connecting cable, note that you need to remove the left short cable first when you plug the cable to the bottom port. See if it helps. Thanks.

https://forum.dji.com/thread-121625-1-1.html

Hey Thor, the above thread discusses my resolution. A restore from iTunes after booting the phone up with default apps and settings fixed the issue. Restoring the iPhone from iCloud or iTunes during the boot process seems to have had something to do with the issue. Thanks

Wind Junkie Posted at 2017-11-30 06:54
https://forum.dji.com/thread-121625-1-1.html

Hey Thor, the above thread discusses my resolution. A restore from iTunes after booting the phone up with default apps and settings fixed the issue. Restoring the iPhone from iCloud or iTunes during the boot process seems to have had something to do with the issue. Thanks

Glad that you have got the issue resolved, and thank you for sharing your resolution, hope it will also help others who have encountered this situation.