DJI Thor
Administrator
Flight distance : 13602 ft
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Hi there, if your drone had encountered gimbal/camera reset midair, please try to refresh the firmware, and check if there is a damage on the gimbal before, please also confirm the operations before the reset. But if the issue reappears very frequently, we recommend sending the drone back for repair. Sorry for the trouble that had been caused.
Please fill in some info on our online repair link of our official web and then send it back, Here is the link: https://repair.dji.com/en/SelfRepair/Area
We will do our best to help this out. Thank you.
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