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Does warranty follow product or stay with original owner?
389 3 2017-12-1
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jmrfoto
Second Officer
Flight distance : 77257 ft
United States
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So if I but a product such as the Osmo Pro system on eBay or some other source from another owner and there is still some product warranty time to the product, does that warranty transfer to me with the product or does it stay with the original owner and I have no coverage?
2017-12-1
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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The components that are activated via the GO app, like the gimbal handle, could have the warranty activation traced without a receipt. If you get a unit off hand, though, it would be recommended to at least get the original proof of purchase from the first owner to keep track of all the accessories etc. that can't be tracked via activation date.
2017-12-1
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jmrfoto
Second Officer
Flight distance : 77257 ft
United States
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DJI-Jamie Posted at 2017-12-1 16:11
The components that are activated via the GO app, like the gimbal handle, could have the warranty activation traced without a receipt. If you get a unit off hand, though, it would be recommended to at least get the original proof of purchase from the first owner to keep track of all the accessories etc. that can't be tracked via activation date.

Thank you!  Good information...
2017-12-1
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DJI Susan
Administrator

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jmrfoto Posted at 2017-12-1 17:03
Thank you!  Good information...

You are welcome! Feel free to contact us if there is any further questions.
2017-12-1
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