Jason WAI
lvl.4
Flight distance : 3136201 ft
Hong Kong
Offline
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DJI Mindy Posted at 2017-12-3 19:49
Barry, sorry for the inconvenience caused, our developers are collecting info and working on this issue, could you please provide us the crash log for further analysis?
Please install iTools in your computer and find the crash log in iTools>Toolbox>Advanced features>Crash Log, appreciate your time.
Dear Mindy
Install iTools4 , can't find the said log file at the described location. However, I found some log files under the app's folder. something likes " DJILog_2017-12-03[...... " which were found in the log folder under DJI GO apps folder. Would it be useful to you ?
Jason |
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