Raybro
lvl.4
Flight distance : 11099 ft
United States
Offline
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3DR support :
With a newly expanded support team of over 60 in-house technicians and a powerful new tech support solution built right into the app, 3DR is redefining what it means to offer world-class customer support. Solo keeps its own flight journal, continually logging information along over 500 parameters as it flies. You can analyze these files on your own, or instantly share them with our support team to aid in troubleshooting. Since Solo is continuously monitoring flight parameters in real time, if it suspects there’s been a problem, the mobile app will automatically offer the option of immediately submitting a service ticket via your mobile device. If the flight logs show Solo was lost or damaged due to a system error, 3DR will immediately repair or replace not only the drone, but the gimbal and the GoPro as well. In fact, we are so confident in the user experience that Solo offers, there’s even a limited 30-day satisfaction money-back guarantee. |
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