I have a new Spark and live in an area where I have to request an unlock.  The process seems easy, but when I go to verify with the code that is sent to me it doesn't work.  I have a DJI account, but know where does it request a phone number or credit card for verification.  Is there another place to get anactual verified account, so that I can do the unlock and fly my drone?

Should I have a problem taking off from wher my location is marked on the map?

Check out this thread for some advice

https://forum.dji.com/thread-100640-1-1.html

Hi, sir. Did you contact our support of Fly Safe? Please send email to them and ask for help: flysafe@dji.com.
More info of he NFZ and regulation, here is the link: http://www.dji.com/flysafe?site=brandsite&from=footer.

DJI Elektra Posted at 2017-12-8 01:35
Hi, sir. Did you contact our support of Fly Safe? Please send email to them and ask for help: . More info of he NFZ and regulation, here is the link: http://www.dji.com/flysafe?site=brandsite&from=footer.

Yes, I have an unlock zone for 3 months.

Thank you.

Hi see my recent post about Go 4 and android problems.

I really hope your not using Android phone as DJI has confirmed that since 4.1.18 and removal of OTG, android users can no longer fly in an authorized NFZ, whether authorised or not!!!!!!

Brent

sadssandiford13 Posted at 2017-12-13 06:34
Hi see my recent post about Go 4 and android problems.

I really hope your not using Android phone as DJI has confirmed that since 4.1.18 and removal of OTG, android users can no longer fly in an authorized NFZ, whether authorised or not!!!!!!

I'm using the oPhone and no problems.  The app keeps crashing though and it's very frustrating.

lsufan861 Posted at 2017-12-13 06:26
Yes, I have an unlock zone for 3 months.

Thank you.

I see. Please contact them and report the situation. I believe they will help you solve the problem. Thanks for your cooperation.

sadssandiford13 Posted at 2017-12-13 06:34
Hi see my recent post about Go 4 and android problems.

I really hope your not using Android phone as DJI has confirmed that since 4.1.18 and removal of OTG, android users can no longer fly in an authorized NFZ, whether authorised or not!!!!!!

Hi, sir. Please tell me the model of your device and the firmware of your drone. I would reflect this situation to our engineers for further check. Thanks for your cooperation.

How do i verify my account?