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Verified Account - GEO Unlock
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lsufan861
lvl.2
United States
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I have a new Spark and live in an area where I have to request an unlock.  The process seems easy, but when I go to verify with the code that is sent to me it doesn't work.  I have a DJI account, but know where does it request a phone number or credit card for verification.  Is there another place to get anactual verified account, so that I can do the unlock and fly my drone?
2017-12-6
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lsufan861
lvl.2
United States
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Should I have a problem taking off from wher my location is marked on the map?
2017-12-6
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lannes
Captain
Flight distance : 4465 ft
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Australia
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Check out this thread for some advice

https://forum.dji.com/thread-100640-1-1.html
2017-12-6
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DJI Elektra
Administrator
China
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Hi, sir. Did you contact our support of Fly Safe? Please send email to them and ask for help: flysafe@dji.com.
More info of he NFZ and regulation, here is the link: http://www.dji.com/flysafe?site=brandsite&from=footer.

2017-12-8
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lsufan861
lvl.2
United States
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DJI Elektra Posted at 2017-12-8 01:35
Hi, sir. Did you contact our support of Fly Safe? Please send email to them and ask for help: . More info of he NFZ and regulation, here is the link: http://www.dji.com/flysafe?site=brandsite&from=footer.

Yes, I have an unlock zone for 3 months.

Thank you.
2017-12-13
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sadssandiford13
lvl.2
United Kingdom
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Hi see my recent post about Go 4 and android problems.

I really hope your not using Android phone as DJI has confirmed that since 4.1.18 and removal of OTG, android users can no longer fly in an authorized NFZ, whether authorised or not!!!!!!

Brent
2017-12-13
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lsufan861
lvl.2
United States
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sadssandiford13 Posted at 2017-12-13 06:34
Hi see my recent post about Go 4 and android problems.

I really hope your not using Android phone as DJI has confirmed that since 4.1.18 and removal of OTG, android users can no longer fly in an authorized NFZ, whether authorised or not!!!!!!

I'm using the oPhone and no problems.  The app keeps crashing though and it's very frustrating.
2017-12-13
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DJI Elektra
Administrator
China
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lsufan861 Posted at 2017-12-13 06:26
Yes, I have an unlock zone for 3 months.

Thank you.

I see. Please contact them and report the situation. I believe they will help you solve the problem. Thanks for your cooperation.
2017-12-14
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DJI Elektra
Administrator
China
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sadssandiford13 Posted at 2017-12-13 06:34
Hi see my recent post about Go 4 and android problems.

I really hope your not using Android phone as DJI has confirmed that since 4.1.18 and removal of OTG, android users can no longer fly in an authorized NFZ, whether authorised or not!!!!!!

Hi, sir. Please tell me the model of your device and the firmware of your drone. I would reflect this situation to our engineers for further check. Thanks for your cooperation.
2017-12-14
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djiuser_8nU8sS9CAgUC
lvl.1

Australia
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How do i verify my account?
2019-11-29
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