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New Phantom 4 Pro - Would you update?
644 22 2017-12-6
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Walk The Dog
lvl.2
Flight distance : 111955 ft
Canada
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Hello,

A friend just walked out the doors of a local BestBuy with his new 4 Pro, given everything I am presently reading... should he update the firmware?

He asked me to ask the board here...

Thanks kindly
2017-12-6
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ALABAMA
Captain
Flight distance : 10422228 ft
United States
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WAIT!!!!!!  Just read the manual thoroughly and see how it flies,  Don't make any adjustments first.   Good luck!
2017-12-6
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Walk The Dog
lvl.2
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Thanks kindly for the input, I literally just read your other post.

Have FW updates always been this flaky or is this something new?
2017-12-6
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Walk The Dog
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I suppose another question comes up.  What is the current lifespan of a model, if the 4 pro was released last Nov/16 does that suggest that there will be some new craft out sometime soon?
2017-12-6
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kykphantom
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Cyprus
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YES I would update.
2017-12-6
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repairman
lvl.4
Flight distance : 16581 ft
United States
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yes i would.
2017-12-6
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DJI Susan
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Hello there, generally, I'd suggest to update as it will fix some issues and introduce something new. As a new pilot, I'd recommend to read the manual for several times and accumulate hands-on experience before change anything. Regarding the lifespan, I'm not sure when the new model will be available, but we still offer technical support for the products we've sold.
2017-12-7
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hdlou94
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DJI Susan Posted at 2017-12-7 01:32
Hello there, generally, I'd suggest to update as it will fix some issues and introduce something new. As a new pilot, I'd recommend to read the manual for several times and accumulate hands-on experience before change anything. Regarding the lifespan, I'm not sure when the new model will be available, but we still offer technical support for the products we've sold.

What new model??
2017-12-7
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KedDK
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Denmark
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For sure i would not update. At least do some time without first and see how it perform.
Eventually try to get out a backup of both AC and RC before, it can be done with 3rd party sw.
2017-12-7
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m1shootr
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United States
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The P5 Pro Obsidian with retractable gear, Zenmuse camera and 1 hour flight time batteries.
2017-12-7
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m1shootr
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m1shootr Posted at 2017-12-7 05:00
The P5 Pro Obsidian with retractable gear, Zenmuse camera and 1 hour flight time batteries.

Ever heard of "fake news"?
2017-12-7
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Walk The Dog
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Canada
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Thanks for the opinions guys, I appreciate them very much.

I am now also a P4 Pro owner, after having helped get a buddy off the ground my P3SE wasn't the same.  I purchased, and it is waiting for an unboxing.

I was asking about the P4 Pro and updates for a buddy and now for myself.  Once the community has given the all clear on updates it is something I will absolutely do, but the possibility of grounding my new craft isn't something I am all that interested in learning about first hand.   I have no idea how wide spread the issues have been, its entirely possible the FW issues come in under 1% and that only the users who have been effected are speaking up.  I am new to drones but not to forums - this will always be an issue when seeking for opinions online.  

Please do keep them coming
2017-12-7
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Walk The Dog
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DJI Susan Posted at 2017-12-7 01:32
Hello there, generally, I'd suggest to update as it will fix some issues and introduce something new. As a new pilot, I'd recommend to read the manual for several times and accumulate hands-on experience before change anything. Regarding the lifespan, I'm not sure when the new model will be available, but we still offer technical support for the products we've sold.

Hi Susan,

Thanks for chiming in here!   I wasn't concerned about the support you'd be offering on the  craft, so far the support I have received from DJI has been stellar.  

I would love to hear back from you on the % of P4 users who are experiencing issues after having updated, even if this is a % of cases created vs drones sold.  That information would be most useful in deciding how to proceed,.
2017-12-7
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sky wombat
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WTD  seems there are a range of users, some get no problems, some experience the same problems and others manage to get issues that are unique. To date I have been lucky with my P4 but boy did I cop it with the P3. Fortunately there are some pretty savvy users on here and they can solve anything. And if all else fails use it as a paper weight. So watch a few YouTube videos and update.

BTW hdlou94, ( post 8#), well done
2017-12-7
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lannes
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Walk The Dog Posted at 2017-12-7 05:49
Hi Susan,

Thanks for chiming in here!   I wasn't concerned about the support you'd be offering on the  craft, so far the support I have received from DJI has been stellar.  

If it's a new P4P , it would probably come with the latest version of the firmware V 01.04.0602 (June 2017) anyway and since your using DJI Go 4 for the first time that will probably be the latest 4.1.18 in both android and IOS.

So the question about upgrading for you is a mute point until the P4P gets a new firmware upgrade.
If you got an earlier version of the firmware on the AC , that would suggest a much earlier build which I'm not sure is better.
I would want a more recent build date.
2017-12-7
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Dirty Bird
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You should fly it the way it comes.  If it works well leave well enough alone & do NOT update.
2017-12-7
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fans417abfbd
Second Officer
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Thailand
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If it has been only just purchased from Best Buy then I imagine you could go with the update and if that bricks it (and I’m not saying it would) then I assume you could simply take it back to Best Buy for a refund or exchange?
2017-12-7
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hdlou94
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m1shootr Posted at 2017-12-7 05:00
Ever heard of "fake news"?

LMAO.. you got me
2017-12-8
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hdlou94
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Dirty Bird Posted at 2017-12-7 16:44
You should fly it the way it comes.  If it works well leave well enough alone & do NOT update.

amen and amen

2017-12-8
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DJI Susan
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Walk The Dog Posted at 2017-12-7 05:49
Hi Susan,

Thanks for chiming in here!   I wasn't concerned about the support you'd be offering on the  craft, so far the support I have received from DJI has been stellar.  

Thanks for your attention. We are still collecting the feedback of the latest beta firmware. No worries, we will keep follow up.
2017-12-10
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Walk The Dog
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DJI Susan Posted at 2017-12-10 03:41
Thanks for your attention. We are still collecting the feedback of the latest beta firmware. No worries, we will keep follow up.

Appreciated Susan,

I still haven’t taken the bird out on her maiden voyage, just waiting on weather to clear up.  I suppose I will just wait until hearing about the first words on a stable release, this also depends on which FW version is preloaded.

Was there a particular build number or FW version that people were having issues with when updating?
2017-12-10
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Fastnine
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Yes I would do all the updates
2017-12-10
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DJI Susan
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Walk The Dog Posted at 2017-12-10 07:22
Appreciated Susan,

I still haven’t taken the bird out on her maiden voyage, just waiting on weather to clear up.  I suppose I will just wait until hearing about the first words on a stable release, this also depends on which FW version is preloaded.

My pleasure. The firmware of P4P and P4 are different. If you encounter any issue of P4P, feel free to contact us, we'll try our best to help.
2017-12-11
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