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DO NOT buy from EASYDRONEPARTS
1168 11 2017-12-8
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Brandon Hopkins
lvl.1
United States
Offline

     Do not buy from Easy Drone Parts.  This website www.easydroneparts.com sent me a non-working Phantom 4 Pro battery and will not respond to any communications.  I've submitted 4 tickets over the course of 40 days and cannot get any response. There isn't any place on the website to find a return address, or any address at all. The phone number doesn't work, and when you ask for help through the chat service they just stop talking to you. Don't be a sucker like me. If you want DJI products, buy direct from the DJI website. I didn't use Paypal, I used a debt card, so I can't stop or reverse the payment. Expensive lesson learned.
2017-12-8
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
Offline

Lots of phony drone related businesses out there now. Do the research, before falling for them.
2017-12-8
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
Offline

Sorry to read about this company, doing unprofessional business.  
Perhaps they need yo be reported to the police...


RedHotPoker
2017-12-8
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hallmark007
Captain
Flight distance : 5942287 ft
  • >>>
Ireland
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The battery will have serial number, contact dji support dji May exchange it for you, I know they would with Aircraft.
Maybe report this shambles to them while your at it.
2017-12-8
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M.C. Pilot
Captain
Flight distance : 9630837 ft
  • >>>
United States
Offline

"I used a debt card,"


Wow yeah good that you've learned a valuable lesson there. Hopefully others will view and take heed to never ever use a debit card for transaction such as the one you did. With CC at least there's some recourse.

40 days and nothing, that's terrible.  
2017-12-8
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Dockater
First Officer
Flight distance : 139649 ft
Germany
Offline

Hi Brandon, I see you left them a single star in October, most annoying. Some of their prices are seriously low, half price batteries, it is often a suspicious sign. As you say, no company information or registration on their site, have you thought about the delivery transport paperwork or service, they might have some information.
2017-12-8
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Nebuchadnezzar
Captain
Flight distance : 2489482 ft
Spain
Offline

Sad to hear that ..
2017-12-8
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DJI Elektra
Administrator
China
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Sorry for your experience. We would recommend users to buy our products in official websites and retail stores: https://www.dji.com/where-to-buy?site=brandsite&from=footer.
2017-12-10
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Brandon Hopkins
lvl.1
United States
Offline

hallmark007 Posted at 2017-12-8 10:08
The battery will have serial number, contact dji support dji May exchange it for you, I know they would with Aircraft.
Maybe report this shambles to them while your at it.

I'll try contacting DJI support and see what happens. That might be good advice, thank you.
2017-12-10
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Bashy
Captain
Flight distance : 549140 ft
United Kingdom
Offline

Always best to check sites for reviews, theres not on this site but one says 28% safe due to real details hidden, but heres some contact info, hope it helps
Ps, it only start up summer this year, not a good sign really



Domain Name: easydroneparts.com
Registry Domain ID: 2135240283_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.google.com
Registrar URL: https://domains.google.com
Updated Date: 2017-06-19T18:25:37Z
Creation Date: 2017-06-19T18:25:37Z
Registrar Registration Expiration Date: 2018-06-19T18:25:37Z
Registrar: Google Inc.
Registrar IANA ID: 895
Registrar Abuse Contact Email: email@google.com
Registrar Abuse Contact Phone: +1.8772376466
Domain Status: ok https://www.icann.org/epp#ok
Registry Registrant ID:
Registrant Name: Contact Privacy Inc. Customer 1241459584
Registrant Organization: Contact Privacy Inc. Customer 1241459584
Registrant Street: 96 Mowat Ave
Registrant City: Toronto
Registrant State/Province: ON
Registrant Postal Code: M4K 3K1
Registrant Country: CA
Registrant Phone: +1.4165385487
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: email@contactprivacy.email
Registry Admin ID:
Admin Name: Contact Privacy Inc. Customer 1241459584
Admin Organization: Contact Privacy Inc. Customer 1241459584
Admin Street: 96 Mowat Ave
Admin City: Toronto
Admin State/Province: ON
Admin Postal Code: M4K 3K1
Admin Country: CA
Admin Phone: +1.4165385487
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: email@contactprivacy.email
Registry Tech ID:
Tech Name: Contact Privacy Inc. Customer 1241459584
Tech Organization: Contact Privacy Inc. Customer 1241459584
Tech Street: 96 Mowat Ave
Tech City: Toronto
Tech State/Province: ON
Tech Postal Code: M4K 3K1
Tech Country: CA
Tech Phone: +1.4165385487
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: email@contactprivacy.email
Name Server: NS-CLOUD-B1.GOOGLEDOMAINS.COM
Name Server: NS-CLOUD-B2.GOOGLEDOMAINS.COM
Name Server: NS-CLOUD-B3.GOOGLEDOMAINS.COM
Name Server: NS-CLOUD-B4.GOOGLEDOMAINS.COM

2017-12-10
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Bashy
Captain
Flight distance : 549140 ft
United Kingdom
Offline

PS, if you do not get anywhere, report the site
2017-12-10
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Genghis9
Captain
Flight distance : 961 ft
United States
Offline

Thanks for the warning
2017-12-10
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