Cache Maps On Crystalsky
4818 25 2017-12-8
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jackiedh
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How do you cache Maps on the Crystalsky?

To be able to view the maps you see at home on WIFI

I can not find any setting to do that in either DJI GO or GO4 on Crystalsky

Thanks

Jack

2017-12-8
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Keule
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In GO4 on Crystal Sky go to main screen, press the 3 little bars in the top right corner. As the new screens shows up, there is the option 'Offline Map'. Click it, ans download the region required.
2017-12-8
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DJI Elektra
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Hi, sir. Please follow the advice above and make sure that you have a good wifi connection for downloading offline map. Thanks for your support.
2017-12-17
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Anthony566
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If you have installed  the latest update then you cannot download offline maps anymore as this has been removed in the latest version.
2017-12-18
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Uptowndisco
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Keule Posted at 2017-12-8 22:08
In GO4 on Crystal Sky go to main screen, press the 3 little bars in the top right corner. As the new screens shows up, there is the option 'Offline Map'. Click it, ans download the region required.

That option seems to have vanished with the latest CS firmware  , why DJI ?  this was a good function why remove it?
2017-12-18
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Uptowndisco
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DJI Elektra Posted at 2017-12-17 23:03
Hi, sir. Please follow the advice above and make sure that you have a good wifi connection for downloading offline map. Thanks for your support.

Can you tell my why DJI has removed the function to download offline map areas on the latest CS firmware , it is a good safety feature to have.
2017-12-18
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dan_vector
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There is another thread on this. DJI responded that they considered the map caching service unreliable and have disabled/removed the function at the latest firmware update. So if you want to cache maps DO NOT UPGRADE your CS!!
2017-12-19
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dan_vector
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I never had any issues with the caching of maps. I hope the feature returns soon as I relied upon it frequently! I wish DJI would actually consult it's users before making changes like this. Ive not seen threads on map caching issues and so Id like to know where DJI finds it unreliable.
2017-12-19
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DJI Elektra
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dan_vector Posted at 2017-12-19 01:03
I never had any issues with the caching of maps. I hope the feature returns soon as I relied upon it frequently! I wish DJI would actually consult it's users before making changes like this. Ive not seen threads on map caching issues and so Id like to know where DJI finds it unreliable.

Sorry if it brings troubles. The feature will be added in the next version and it will be released soon. Thanks for your patience.
2017-12-19
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dan_vector
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DJI Elektra Posted at 2017-12-19 03:21
Sorry if it brings troubles. The feature will be added in the next version and it will be released soon. Thanks for your patience.

Good news. Thankyou for the positive response
2017-12-19
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Anthony566
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dan_vector Posted at 2017-12-19 01:03
I never had any issues with the caching of maps. I hope the feature returns soon as I relied upon it frequently! I wish DJI would actually consult it's users before making changes like this. Ive not seen threads on map caching issues and so Id like to know where DJI finds it unreliable.

If you have already cached  your maps they will still be there after you update .... you just can't  add new ones so just make sure you have what you need before you update.
2017-12-23
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Anthony566
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Uptowndisco Posted at 2017-12-18 16:19
That option seems to have vanished with the latest CS firmware  , why DJI ?  this was a good function why remove it?

If you have already cached  your maps they will still be there after you update .... you just can't  add new ones so just make sure you have what you need before you update.
2017-12-23
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broadlandboy
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Option is now available in Go4 on Crystalsky again
2017-12-23
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dan_vector
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broadlandboy Posted at 2017-12-23 03:48
Option is now available in Go4 on Crystalsky again

Where? I can't find it now. Has it moved? Also my CS isn't showing that there is a new update either.
2017-12-23
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broadlandboy
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Seems to have disappeared again. Downloaded yesterday but gone now.
2017-12-23
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dan_vector
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I don't see how that is possible unless a physical software update is issued to change the way the GO4 app operates?
2017-12-23
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JMR58
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broadlandboy Posted at 2017-12-23 10:27
Seems to have disappeared again. Downloaded yesterday but gone now.

Cache Maps seems to be available after shutting down CS (long hold on button), and restart CS.
First job in DJi Go 4 app is clicking the 3 bars on top right, and map downloads should be available.
After using the app, the download app is no more visible...?
Worked here, good luck

EDIT: it didn't work for me again the second time, but meantime i was able to upload some countries...
2017-12-30
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JMR58
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JMR58 Posted at 2017-12-30 03:26
Cache Maps seems to be available after shutting down CS (long hold on button), and restart CS.
First job in DJi Go 4 app is clicking the 3 bars on top right, and map downloads should be available.
After using the app, the download app is no more visible...?

Works although 2 of 3 times, must be a bug in DJi Go 4 app...


Screenshot_2017-12-30-12-20-34.png
Screenshot_2017-12-30-13-18-34.png
2017-12-30
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hridge
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Still not showing offline maps on mine..
2018-3-19
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Forestjim
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hridge Posted at 2018-3-19 14:26
Still not showing offline maps on mine..

No.... Since the recent update, you can't get online maps.
We are all waiting for the update to bring back this feature.
2018-3-19
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14jnewmy14
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DJI Elektra Posted at 2017-12-19 03:21
Sorry if it brings troubles. The feature will be added in the next version and it will be released soon. Thanks for your patience.

Any word when this will happen?
2018-3-26
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DJI Elektra
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14jnewmy14 Posted at 2018-3-26 11:01
Any word when this will happen?

Sorry that I have no idea about the specific date. I would recommend you wait patiently. Thanks for your support.
2018-3-28
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BCD Video
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Still waiting patiently DJI... Why is this taking a company like DJI to add offline maps back to the CrystalSky??? This is very frustrating...
2018-5-18
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Anthony566
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I have held off updating because of this issue .....  DJI must be aware these issues will prevent people from updating.
2018-5-20
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HedgeTrimmer
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Forestjim Posted at 2018-3-19 18:14
No.... Since the recent update, you can't get online maps.
We are all waiting for the update to bring back this feature.

No.... Since the recent update, you can't get online maps.

Makes one wonder if firmware for current DJI products has been handed over to J.V. team, whilist Varsity team works on future products.

2018-5-20
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QuadKid
First Officer
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Based on how DJI treats us CS users as the forgotten few I have decided not to upgrade my 5.5" HB to the 7.85" HB, and once my 5.5" fries do to constant "Overheat Warnings" while flying in 85°F temperatures I will not replace it and encourage all others to do the same until DJI gives us the proper respect and updates as others !!
2018-5-21
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