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DJI Care Refresh - Is it worth it?
4967 11 2017-12-8
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Hitmax
Captain
Flight distance : 734505 ft
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United Kingdom
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[size=14.6667px]My personal experience with DJI Care Refresh was shocking to me.....[color=rgb(138, 117, 52) !important][size=14.6667px]
2017-12-8
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DOWSETT
lvl.1
Flight distance : 392234 ft
United States
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I think for now it's overly worth it. Lets the Pro Mavic Platinum for example its cost $1.100 new.
The plan costs $129.00; for that first year you can total it twice. The first time it will cost $89.00 for a brand new replacement.
The second time cost $139.00, So a real bad pilot would get an extra two Mavic Pro Platinum's;  for 357.00 dollars.

If you buy a refurbished Drone and insure it, you can only receive another refurbished drone
2017-12-8
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ped078
Second Officer
Flight distance : 565794 ft
United Kingdom
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The only problem is it doesn't cover un-recovered fly aways, which is what a lot of people are getting.
2017-12-9
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ocean224
lvl.4
United States
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ped078 Posted at 2017-12-9 02:42
The only problem is it doesn't cover un-recovered fly aways, which is what a lot of people are getting.

Third party insurance will cover fly aways,theft,crashes,water damage, and basically anything else including theft. I pay $60.00 a year to State Farm  and they cover my Spark And my Phantom 4.
2017-12-9
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Montfrooij
Captain
Flight distance : 2133671 ft
Netherlands
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It is 'just' an insurance.
If you are a person who likes to get extra insurance on their new toys: yes it is worth the money.
I only once bought extra insurance (my first videocamera, I got carried away by the salesperson's talk), after that I figured I am only going to buy insurance on things I really need.
Save the money for something else to buy.
2017-12-9
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heliman
First Officer
Denmark
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The warranty is all I need.
But it could be fun to have for some foolish flying.
2017-12-9
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DJI Susan
Administrator

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Hey there, thanks for sharing your positive experience with us. We will keep offering better customer service for the customers we valued. Happy flying!
2017-12-9
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Hitmax
Captain
Flight distance : 734505 ft
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United Kingdom
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DJI Susan Posted at 2017-12-9 22:48
Hey there, thanks for sharing your positive experience with us. We will keep offering better customer service for the customers we valued. Happy flying!

You are welocme it would be ace if your could renew the Refresh planb after 12 months ?
2017-12-30
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DJI Susan
Administrator

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Hitmax Posted at 2017-12-30 01:14
You are welocme it would be ace if your could renew the Refresh planb after 12 months ?

Ha ha, I'll report to the management and hopefully they will consider this.
2018-1-1
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Hitmax
Captain
Flight distance : 734505 ft
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United Kingdom
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DJI Susan Posted at 2018-1-1 01:11
Ha ha, I'll report to the management and hopefully they will consider this.

Cool let me know what they say x
2018-3-5
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Mullheliflier
Captain
Flight distance : 7877047 ft
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United Kingdom
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I have had two Mavics and taken care refresh out for both. I made one return which was a fairly minor issue. The Mavic was turned around within a week thanks to priority with care refresh. They surprisingly sent me a brand new Mavic, not a refurb. They did not even take one of my care refresh claims off it. That one has now expired. My new one has it. I tend to fly carefully, so may never use it. It is nice to know it is there for a quick turn around and two claims if the unwanted happens.
2018-3-6
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Hitmax
Captain
Flight distance : 734505 ft
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United Kingdom
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Hi Mullheliflier I am similar to you I fly carefully as well and did not think I would use it but I am glad I did and as per the video the service was ace
2018-3-9
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