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Cant connect anymore my spark with the remote controller
29742 29 2017-12-9
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Axayac
New
Flight distance : 3757 ft
Vietnam
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I have my spark and the remote control for now 1 month and everything worked well. But since the last week I can't connect anymore my spark with the remote control.

I can connect my phone with the remote control.
I can connect my phone with the spark.

But impossible to connect the remote control and the spark.

HELP PLEASE.

Axayac
2017-12-9
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fans5b440e68
New

Spain
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I have been trying for the last 2 days to conect using the 12341234 and it will no conect, even have tryed on other phones and tabletes but pasword 12341234 will not work and does conect..please help me!! si6ops@gmail.com
2017-12-9
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fans60cc12b8
lvl.2
Flight distance : 129898 ft

Germany
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This is a test balahshs
2017-12-9
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fans60cc12b8
lvl.2
Flight distance : 129898 ft

Germany
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Sorry typed this out once and now I have to type it again.

Do the 9 second reset (3 beeps) on both the rc and spark. Then turn both off.

Turn both of them on and then press the pause, fb button and the bottom right programmable button on the top all at the same time, you should hear continuous beeping. Then press and hold the button on the spark till you hear 1 beep. Keep the rc 10 cm to the spark. You will see the rc connect to the spark and the light will turn green.

If you have trouble connecting the the rc WiFi afterwards take the spark outside and to a launch from your phone. Get the Home point and land again. Then turn off the spark and try connecting to the rc WiFi. It should work then.

Make sure you are running the updated firmware on both the spark and rc.  
2017-12-9
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Axayac
New
Flight distance : 3757 ft
Vietnam
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fans60cc12b8 Posted at 2017-12-9 12:27
Sorry typed this out once and now I have to type it again.

Do the 9 second reset (3 beeps) on both the rc and spark. Then turn both off.

Thank you very much. It works.
2017-12-9
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DJI Elektra
Administrator
China
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Axayac Posted at 2017-12-9 22:52
Thank you very much. It works.

Hi, sir. Glad you solve the problem. Here is the video of linking the remote control for your reference.
2017-12-11
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fans5396550a
New

Australia
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Hi,
i had the same problem happen right after Christmas. I tried all the ways the months, nearly giveup. Glad to see someone fixed this issue.
But i cannot understand wt does it mean by "Press the pause, FB button, Bottom Right Programmable buttom on the top all the same time", i only saw FP button, but no FB button, and i even googled before cannot find wts programmable button at the right bottom.

need help please
2018-3-3
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rimza
Captain
Flight distance : 3307 ft
Brunei
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The button to the left of right thimble/stick is the Function button with the abbreviation Fn is the function button.
2018-3-3
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marcocrallo
lvl.1

United States
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At least you all have some success.  New out of the box, this device won't pair with the RC controller, or my phone.  It doesn't even broadcast the same SSID that is printed on the fulseloge or instructions/box.  I have an Inspire, Mavic, and several Phantoms and NEVER have all of them combined been more frustrating to deal with...toss in my password magically no longer working within the Go software and terrible/clueless phone support.  Unfortunately, my time with DJI may be coming to an end.
2018-7-26
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DJI Tony
Super Moderator

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marcocrallo Posted at 2018-7-26 15:09
At least you all have some success.  New out of the box, this device won't pair with the RC controller, or my phone.  It doesn't even broadcast the same SSID that is printed on the fulseloge or instructions/box.  I have an Inspire, Mavic, and several Phantoms and NEVER have all of them combined been more frustrating to deal with...toss in my password magically no longer working within the Go software and terrible/clueless phone support.  Unfortunately, my time with DJI may be coming to an end.

Hi, sorry for the inconvenience, on your mobile devices, you may see two wifis, one is for your RC and the other is for aircraft. I would suggest linking the RC to the AC as DJI Elektra posted on #6 then check the Wi-Fi of the RC using your mobile device and default password for that is 12341234. Thank you.
2018-7-26
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djiuser_yx0NJEbCVrSu
lvl.2
Flight distance : 3573 ft
United Kingdom
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DJI Tony Posted at 2018-7-26 15:49
Hi, sorry for the inconvenience, on your mobile devices, you may see two wifis, one is for your RC and the other is for aircraft. I would suggest linking the RC to the AC as DJI Elektra posted on #6 then check the Wi-Fi of the RC using your mobile device and default password for that is 12341234. Thank you.

Suddenly very very glad I got an Air instead of the Spark. When every other drone DJI does links via cable why on earth force the Spark to use WiFi?  I see there’s a release now out that allows a cable to be used.
Maybe the same sort of logic that denied the Air the use of Occusync? Only that piece of silliness won’t be rectified with a firmware release...
2018-8-4
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djiuser_o3SBJtP7Wbwd
lvl.1

Indonesia
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We have had the same problem for the last two days. I have already tested all of the reset kinds, but nothing happens. has anyone had the same problem? If someone can help I Will thank a lot because i  dont know what more can i do.
2018-8-18
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fans7cd660e0
lvl.1
Lebanon
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djiuser_o3SBJtP7Wbwd Posted at 2018-8-18 05:10
We have had the same problem for the last two days. I have already tested all of the reset kinds, but nothing happens. has anyone had the same problem? If someone can help I Will thank a lot because i  dont know what more can i do.

I have the same issue here, and i tried all resets too.. it used to work normally right before i upgraded it to the new firmware today!
2018-8-18
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Greg F
Captain
Flight distance : 656955 ft
Australia
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Info in here is good to know...  In case Mine does the same thing..   
2018-8-18
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fans7cd660e0
lvl.1
Lebanon
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Any solution yet?
2018-8-22
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fans7cd660e0
lvl.1
Lebanon
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Any solution yet?
2018-8-22
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djiuser_o3SBJtP7Wbwd
lvl.1

Spain
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Yes. Solution:
Manual Relinking
1. Power on the aircraft and the remote controller. Wait until the aircraft status indicators blink yellow. Ensure that the remote controller is within 20 cm of the aircraft during linking.
2. Press and hold the power button of the Intelligent Flight Battery for three seconds. Release the button after hearing a single beep. The Front LEDs will blink red.
3. Press and hold the Flight Pause button, the Function button, and the Customizable button simultaneously.
Linking begins when the alarm becomes a quick single beep after an alternating single/double beep.
4. Then the front LEDs turn solid red after blinking green. When the status LED on the remote controller turns solid green, linking is complete.
2018-9-8
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Steve C.
lvl.1

United States
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djiuser_o3SBJtP7Wbwd Posted at 2018-9-8 05:22
Yes. Solution:
Manual Relinking
1. Power on the aircraft and the remote controller. Wait until the aircraft status indicators blink yellow. Ensure that the remote controller is within 20 cm of the aircraft during linking.

djiuser_o3SBJtP7Wbwd, Why are you repeating the same nonsense that doesn't work?  Come up with a real solution!
2018-10-24
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Steve C.
lvl.1

United States
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DJI Elektra Posted at 2017-12-11 03:07
Hi, sir. Glad you solve the problem. Here is the video of linking the remote control for your reference.
https://www.youtube.com/watch?v=GOi9WiS-PF8&t=1s

That video is NONSENSE!  I tried both methods and neither one works!  After tapping RC Connected there is NO screen with Remote Controller, you just made that up!  Also linking the Remote to the Drone like this doesn't work and how do I stop the remote from constantly beeping?
2018-10-24
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Steve C.
lvl.1

United States
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No solution yet!
2018-10-24
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djiuser_oxyZlejF5YNg
lvl.1

United Arab Emirates
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Any update for this? I started having issue when i update my firmware.
2018-11-3
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DJI Tony
Super Moderator

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djiuser_oxyZlejF5YNg Posted at 11-3 08:23
Any update for this? I started having issue when i update my firmware.

Hi, sorry for the inconvenience. I would like to ask if you're having an issue connecting your RC to the aircraft after the firmware update? What is the color of the LED light on your RC? Does the phone connect to your RC via wi-fi? Please let us know for further help. Thank you for the support.
2018-11-6
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djiuser_dJusZPBCQ2wS
New

Thailand
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The RC was beeping non stop and could not connect to the aircraft.  We just made sticks calibration, and it stooped and connected to the aircraft.
2018-11-11
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Ahmad Joubaie
lvl.1
Flight distance : 1188 ft
Lebanon
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Steve C. Posted at 2018-10-24 21:18
No solution yet!

Hello my friend i have the same problem my rc doesn’t connect to aircraft and dji has no solution for me what did you do
2019-1-18
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Ahmad Joubaie
lvl.1
Flight distance : 1188 ft
Lebanon
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Steve C. Posted at 2018-10-24 21:18
No solution yet!

Hello my friend i have the same problem my rc doesn’t connect to aircraft and dji has no solution for me what did you do
2019-1-18
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Ahmad Joubaie
lvl.1
Flight distance : 1188 ft
Lebanon
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Steve C. Posted at 2018-10-24 21:18
No solution yet!

Hello my friend i have the same problem my rc doesn’t connect to aircraft and dji has no solution for me what did you do
2019-1-18
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fans95359f7f
lvl.1

Ukraine
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1. Turn off Controller and Spark
2. Turn on Controller
3. Reset Controller (long press for 9 second Power Button)
4. Turn Off Controller
5. Turn On Spark
6. Long press on Battery button for two beeps (6 second)
7. Turn off Spark
8. Turn On Spark
9. Long press on Battery button for three beeps (9 second)
10. Turn Off Spark
11. Turn On Spark
12. Once Again press on Battery button for two beeps (6 second)
11. Then (without turn off) press on Buttery button for 1 beep (3 ceconf)
12. Turn on controller
13. Press tre battons Red Pause + Fn + Right Custom button till you hear short beeps and green sparking light
14. They connected in my case!

Had the same issue with spark. What worked for me after talking to DJI support: when you reset spark's wifi settings with 3 beeps (holding power for ~9 seconds) turn it off immediately once you start seeing spark LEDs blinking green! Don't wait and just turn it off once it starts blinking green. Then, when you turn it on again, give it a few seconds to warm up and start, and hold power for 3 seconds. After that controller pairs to drone no prob in a standard way (3 buttons pressed at the same time). works like a charm.
2019-2-13
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djiuser_TdfQWPDfYEgP
lvl.2
Flight distance : 611975 ft
Ukraine
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fans95359f7f Posted at 2-13 09:23

[tr][/tr]
Had  the same issue with spark. What worked for me after talking to DJI  support: when you reset spark's wifi settings with 3 beeps (holding  power for ~9 seconds) turn it off immediately once you start seeing  spark LEDs blinking green! Don't wait and just turn it off once it  starts blinking green. Then, when you turn it on again, give it a few  seconds to warm up and start, and hold power for 3 seconds. After that  controller pairs to drone no prob in a standard way (3 buttons pressed  at the same time). works like a charm.
   

   

  



Your instructions were right spot on! Thanks a lot!
2019-2-19
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yulong
lvl.1

Vietnam
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fans95359f7f Posted at 2019-2-13 09:23
1. Turn off Controller and Spark
2. Turn on Controller
3. Reset Controller (long press for 9 second Power Button)

Anyone hasn't solved this issue until today?
7-17 10:52
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yoni13132
lvl.1
Israel
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fans60cc12b8 Posted at 2017-12-9 12:27
Sorry typed this out once and now I have to type it again.

Do the 9 second reset (3 beeps) on both the rc and spark. Then turn both off.

thanks! I had the same problem and I tried all the tutorials on youtube. But this tip works for me! thanks a lot!
9-8 03:16
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